SIERRA DUFFY
Student
North Vancouver
Summary
Driven and highly organized business student with a strong foundation in administrative support, client service, and project coordination. Demonstrated success in high-pressure environments and proficient in managing competing priorities, maintaining accurate records, and supporting diverse teams. Passionate about delivering exceptional service, enhancing team productivity, and contributing to organizational growth in a dynamic, client-focused setting.
Overview
8
8
years of professional experience
1
1
Language
Work History
Hostess & Receptionist
Beach House Restaurant
01.2018 - Current
- First point of contact for guests; enhanced client experiences through warm, professional service.
- Managed multi-line phone systems, reservations, and takeout logistics via OpenTable, Skip The Dishes, and DoorDash.
- Supported management in training new staff and optimizing front-of-house workflow.
RSBC Officer (Lions Gate Hospital, HOpe Centre)
Elections BC
02.2025 - 04.2025
- Administered voting by going bed-to-bed for patients unable to access central voting areas, ensuring accessible and inclusive service.
- Maintained confidentiality and professionalism while assisting patients and staff under tight timelines.
- Demonstrated diplomacy, organizational skills, and attention to detail in a high-volume, regulated environment.
Customer Service Representative
District of West Vancouver
09.2018 - 06.2021
- Delivered frontline client service for municipal youth programs, and promoted engagement through outreach initiatives.
- Processed payments, tracked inventory, and managed day-to-day program operations.
- Supported marketing and event coordination for youth services through collaboration and creative input.
Events & Marketing Assistant
District of West Vancouver
09.2017 - 03.2020
- Aided in the execution of marketing campaigns and public-facing events.
- Created promotional materials and engaged with clients to drive awareness and attendance.
- Collected and analyzed event feedback to refine future communications and offerings.
Education
Bachelor of Business Administration - Finance And Human Resources
Capilano University
North Vancouver, BC12-2026
Associate Degree - Marketing & Communications
British Columbia Institute of Technology (BCIT)
Burnaby, BC01.2024
Skills
- Administrative Expertise: Scheduling, calendar management, client communication, and event logistics
- Customer service
- Communication: Strong written and verbal skills; experience communicating with clients and stakeholders
- Effective multitasking
Interests
Golf, culinary experimentation, fashion industry trends
Community Service
Cypress Corner Childminding, West Vancouver Community Centre, 2016, 2020
Timeline
RSBC Officer (Lions Gate Hospital, HOpe Centre)
Elections BC
02.2025 - 04.2025
Customer Service Representative
District of West Vancouver
09.2018 - 06.2021
Hostess & Receptionist
Beach House Restaurant
01.2018 - Current
Events & Marketing Assistant
District of West Vancouver
09.2017 - 03.2020
Bachelor of Business Administration - Finance And Human Resources
Capilano University
Associate Degree - Marketing & Communications
British Columbia Institute of Technology (BCIT)
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