Sierra Begay
Herald
Summary
Dynamic and detail-oriented professional with a proven track record at Tesla, excelling in quality assurance and customer service. Skilled in workplace safety and problem-solving, I consistently enhance operational efficiency and foster positive client relationships, ensuring high standards and satisfaction. Adaptable and dependable, I thrive in fast-paced environments while maintaining attention to detail.
Professional e-commerce specialist, ready to drive online sales and enhance customer satisfaction. Proven track record in managing product listings, optimizing online store performance, and leveraging digital marketing strategies. Strong team player, adaptable, and focused on delivering results through collaborative efforts. Skilled in inventory management, customer relationship management, and data analysis.
Overview
9
9
years of professional experience
Work History
Yard Maintenance Worker
Small Family Business
05.2024 - Current
- Operated lawn care equipment to maintain residential and commercial landscapes.
- Executed seasonal planting, trimming, and mulching tasks to enhance yard aesthetics.
- Conducted regular inspections of tools and equipment, ensuring operational readiness and safety compliance.
- Assisted in training new team members on best practices for yard maintenance techniques.
- Collected and removed debris at job sites.
- Checked equipment for safety and functionality before operating.
- Enhanced property appearance by performing regular yard maintenance tasks such as mowing, trimming, and edging.
- Fostered positive relationships with clients by providing exceptional customer service, leading to repeat business and referrals.
- Consistently met client expectations with timely completion of all assigned tasks and clear communication.
- Reduced safety hazards through prompt removal of debris, leaves, and snow from walkways and driveways.
- Mowed lawns using self-propelled and riding mowers.
- Developed lasting customer relationships and grew network over time.
- Maintained a high level of customer satisfaction by addressing any concerns or issues promptly and professionally.
- Edged and mowed lawns, flowerbeds and landscape features.
- Handled hedge, bush, and shrub trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed debris and waste from outdoor areas.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Maintained gardening tools by replacing blades and fluids.
Sheep Shearer
Nostalgia Farms
02.2019 - Current
- Operated shearers and maintained equipment to ensure optimal performance and safety standards.
- Trained new staff on shearing techniques and safety protocols, enhancing overall team efficiency.
- Monitored sheep health and fleece quality, ensuring adherence to industry best practices.
- Implemented workflow improvements, reducing shear time while maintaining high-quality standards.
- Coordinated shearing schedules with farm management to optimize resource allocation and minimize downtime.
- Led training sessions focusing on advanced shearing techniques, improving team skill levels and productivity.
- Developed best practice guidelines for fleece handling, contributing to improved product quality and marketability.
- Enhanced team productivity by providing clear communication and fostering a positive work environment among crew members.
- Increased overall shearing efficiency by implementing and maintaining proper equipment maintenance routines.
- Established trust and rapport with clients, resulting in repeat business and a reputation for reliability and professionalism.
- Contributed to higher animal welfare standards by practicing humane treatment during the shearing process.
- Upheld industry best practices for hygiene, cleanliness, and biosecurity measures throughout all stages of the shearing process.
- Managed inventory of essential supplies such as combs, cutters, oil cans while keeping track of items needing replenishment or replacement.
- Coordinated with other shearers on-site to ensure efficient teamwork, minimizing downtime between tasks.
- Maintained accurate records of sheep shorn, wool produced, and any relevant health issues encountered during the process.
- Reduced workplace accidents by enforcing safety protocols and conducting regular training sessions for crew members.
- Advised farmers on appropriate pre-shearing preparation procedures to optimize efficiency during actual shearing sessions.
- Continuously strived towards self-improvement and skill development, leading to better quality workmanship and increased efficiency in shearing tasks.
- Played an active role in resolving conflicts within the team, promoting a harmonious work environment conducive to productivity.
- Assisted in the recruitment and training of new staff members, ensuring consistent and high-quality performance across the team.
- Demonstrated flexibility through adaptability to varying work schedules based on seasonal demands or specific client requirements.
- Supported smooth logistics during shearing season by assisting with transportation arrangements for both personnel and equipment as needed.
- Observed animals and notified supervisor of signs of illness.
- Trained part-time help in livestock care and ranch operations.
Advertiser
Personal Business
08.2024 - 09.2024
- Managed product listings across multiple online platforms to enhance visibility and sales.
- Optimized pricing strategies through market analysis to maximize profitability.
- Developed and maintained customer relationships, providing exceptional support and service.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Optimized product listings with keyword-rich titles and descriptions, improving search visibility and driving more traffic to the online store.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Handled customer issues professionally and courteously, resolving disputes fairly to protect both the business''s reputation and the buyer''s satisfaction.
- Negotiated with suppliers to secure best prices for products.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Managed customer service inquiries and complaints for customer satisfaction.
Deli Clerk
IGA Supermarket
06.2020 - 08.2020
- Assisted customers with deli product selection and special requests.
- Maintained cleanliness and organization of deli display cases and equipment.
- Operated slicing machines and scales to prepare fresh meat and cheese products.
- Monitored inventory levels and restocked items to ensure availability for customers.
- Trained new staff on food safety protocols and operational procedures.
- Ensured compliance with health regulations while preparing and serving food items.
- Collaborated with team members to optimize workflow during peak service hours.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Apartment Cleaner
Unknown
05.2020 - 07.2020
- Maintained cleanliness and sanitation standards across all facilities.
- Operated floor care equipment, including buffers and vacuums, to ensure quality upkeep.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Developed efficient cleaning schedules to optimize workflow and minimize disruptions.
- Implemented waste management protocols to enhance recycling efforts within the facility.
- Collaborated with management to improve cleaning processes and increase overall efficiency.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Inspector in Quality Assurance and Quality Control
Tesla
01.2018 - 11.2018
- Conducted detailed inspections of products to ensure compliance with quality standards.
- Developed and implemented quality control procedures to enhance operational efficiency.
- Collaborated with production teams to identify and address quality issues promptly.
- Trained new staff on quality assurance protocols and inspection techniques.
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
Buffet Busser
Jackson Rancheria Casino
11.2016 - 10.2017
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for next guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Monitored inventory levels of supplies, reporting needs for efficient operations.
- Trained new team members on service standards and operational procedures.
- Fostered positive guest interactions, contributing to a welcoming atmosphere at the casino.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Arranged tables and chairs for special occasions and events.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
High School Diploma -
Amador High School
Sutter Creek, CA06-2016
Skills
- Workplace safety
- Customer service
- Responsible and punctual
- Flexible and adaptable
- Verbal and written communication
- Work independently
- Responsible and dependable
- Attention to detail
- Problem-solving
- Time management
- Team collaboration
- Online platforms
- Customer engagement
- Product sourcing
- Online advertising
- Facebook marketplace
Timeline
Advertiser
Personal Business
08.2024 - 09.2024
Yard Maintenance Worker
Small Family Business
05.2024 - Current
Deli Clerk
IGA Supermarket
06.2020 - 08.2020
Apartment Cleaner
Unknown
05.2020 - 07.2020
Sheep Shearer
Nostalgia Farms
02.2019 - Current
Inspector in Quality Assurance and Quality Control
Tesla
01.2018 - 11.2018
Buffet Busser
Jackson Rancheria Casino
11.2016 - 10.2017
High School Diploma -
Amador High School