Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Bailey

Meadow Vista

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager/Barista/Cashier

Depoe Bay Coffee
09.2023 - Current
  • Supervised daily operations, ensuring high-quality beverage preparation and customer service standards.
  • Trained and mentored junior baristas, fostering skill development and team cohesion.
  • Implemented inventory management practices to maintain optimal stock levels and reduce waste.
  • Developed new beverage recipes, enhancing menu offerings based on customer feedback and seasonal trends.
  • Cultivated a positive work environment through effective communication and conflict resolution among staff members.
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Ensured compliance with health code regulations by maintaining strict cleaning protocols within the caf.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Balanced registers and counted all the money
  • Organized and distributed tips to each employee weekly.

Cashier

Harbor Freight
03.2023 - 09.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers in locating products, providing exceptional service to enhance shopping experience.
  • Maintained organized and clean checkout area, ensuring compliance with safety standards.
  • Monitored inventory levels at checkout, facilitating timely restocking of merchandise as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Hostess

Awful Annies
01.2022 - 02.2023


  • Managed guest seating arrangements to optimize flow and enhance dining experience.
  • Facilitated communication between front-of-house and back-of-house teams to enhance workflow efficiency.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Kitchen Staff Member

Jack's Urban Eats
08.2021 - 01.2022
  • Prepared and assembled food items according to health and safety standards.
  • Maintained cleanliness of workstations, adhering to sanitation guidelines consistently.
  • Prepared and assembled a variety of fresh salads according to customer specifications.
  • Trained new team members on proper salad-making techniques and food safety protocols.
  • Monitored inventory levels of ingredients, minimizing waste through efficient stock management.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.

Server

Roxx on Main
01.2018 - 01.2019
  • Delivered exceptional customer service, enhancing overall dining experience and satisfaction.
  • Managed multiple tables efficiently, maintaining attention to detail in order accuracy.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Associate of Science - Health And Wellness

Sierra College
Rocklin, CA
12-2024

High School Diploma -

Colfax High School
Colfax, CA
01.2022

Skills

  • Time management
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Task delegation
  • Sales management
  • Strong work ethic
  • Cash handling
  • Exceptional customer service
  • Professional appearance
  • Multitasking
  • Flexible
  • Safe food handling

Certification

  • Forklift Certification
  • Food Handlers License

Timeline

Manager/Barista/Cashier

Depoe Bay Coffee
09.2023 - Current

Cashier

Harbor Freight
03.2023 - 09.2023

Hostess

Awful Annies
01.2022 - 02.2023

Kitchen Staff Member

Jack's Urban Eats
08.2021 - 01.2022

Server

Roxx on Main
01.2018 - 01.2019

Associate of Science - Health And Wellness

Sierra College

High School Diploma -

Colfax High School
Sierra Bailey