Siera Gallo
Bolton,ON
Summary
Motivated and detail-oriented individual seeking to work in a reputable organization where I can continue to learn, grow, and expand my skills. Eager to contribute my experience while taking on new challenges and opportunities to pursue both personal and professional growth.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Prima Lighting
07.2024 - Current
- Assisted customers with product inquiries, providing information on lighting products and helping them find the best solutions for their needs.
- Managed customer orders and processed transactions.
- Addressed customer concerns and resolved issues in a professional and timely manner.
- Answered phone calls and responded to emails, offering support and information to customers regarding product availability, pricing, and delivery times.
- Coordinated with the warehouse team to ensure orders were processed and shipped correctly.
- Maintained a positive and welcoming atmosphere in the store, ensuring customers felt comfortable and well-assisted.
Bakery Clerk
Valley Bakery & Italian Eatery
06.2022 - 08.2024
- Assisted customers with product selection, answering questions, and ensuring a positive shopping experience.
- Handled cash transactions and processed payments.
- Maintained cleanliness and organization of bakery area.
- Assisted in product preparation and packaging.
- Monitored inventory levels, communicated stock shortages, and helped with restocking.
- Collaborated with team members to ensure timely service during peak hours.
Education
Bachelor of Arts - Psychology
University of Guelph
Toronto, ON06-2028
High School Diploma -
St. Michael Catholic Secondary School
Bolton, ON06-2024
Skills
- Communication
- Organization
- Reliability
- Teamwork
- Adaptability
- POS System
- Responsibility
- Customer Service
References
Available upon request.
Timeline
Customer Service Cashier
Prima Lighting
07.2024 - Current
Bakery Clerk
Valley Bakery & Italian Eatery
06.2022 - 08.2024
Bachelor of Arts - Psychology
University of Guelph
High School Diploma -
St. Michael Catholic Secondary School
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