Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Academics
References
Timeline
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Sienna Marx

Calabasas

Summary

Dynamic Cryotherapy Technician with a proven track record in customer service and efficient planning at Cryo Healthcare. Skilled in conflict resolution and relationship building, I excelled in persuading clients to establish membership plans, enhancing patient engagement and satisfaction. Adept at multitasking, I ensured seamless operations while delivering specialized treatments.

Overview

3
3
years of professional experience

Work History

Cryo Healthcare Technician

Cryo Healthcare
Woodland Hills
05.2023 - 11.2023
  • Delivered specialized treatments addressing full body or targeted areas
  • Administered supplement injections to patients
  • Scheduled treatments, ensuring efficient patient flow and minimal wait times.
    Managed front desk operations, addressing patient inquiries and coordinating appointments.
  • Sanitized entire work space
  • Persuaded customers to establish membership plans
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Communicated with management or other staff to resolve problems.
  • Explained the benefits of cryotherapy treatments to potential customers.

Piano Instructor for Non-profit Organization

Nueva Visions
Tarzana
08.2022 - 10.2023
  • Monitored student progress throughout the semester and provided additional support when needed.
  • Assessed students' progress and structured lesson plans to facilitate continued learning.
  • Encouraged students to practice regularly, both in class and at home.
  • Organized recitals for advanced students to showcase their talents.
  • Provided feedback on progress to students and parents.
  • Instructed students in sight-reading, theory, composition, improvisation, and other musical techniques.

Front Desk Receptionist

John Henry Salon
Malibu
05.2021 - 08.2021
  • Assisted with inventory management by ordering supplies as needed.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained salon cleanliness, ensuring hygienic environment for customers.
  • Supported hair stylist by washing and blow-drying hair
  • Served guests preferred drinks while awaiting appointment
  • Checked guests in quickly and introduced customers to professionals.
  • Developed strong relationships with existing clients through excellent communication skills.

Education

Psychology

San Diego State University
San Diego, CA
05-2028

Psychology

Santa Monica College
Santa Monica, CA
05-2028

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Effective organization
  • Self-driven and motivated
  • Relationship building
  • Analytical and critical thinking
  • Multitasking
  • Efficient planning

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Affiliations

  • Cooking
  • Writing music
  • Buying and reselling vintage clothing
  • Sorority member of Alpha Chi Omega, participated in community service events and raised money for "Becky's House"

Academics

  • Current college GPA of a 3.8
  • Highschool GPA of 4.1

References

References available upon request.

Timeline

Cryo Healthcare Technician

Cryo Healthcare
05.2023 - 11.2023

Piano Instructor for Non-profit Organization

Nueva Visions
08.2022 - 10.2023

Front Desk Receptionist

John Henry Salon
05.2021 - 08.2021

Psychology

San Diego State University

Psychology

Santa Monica College
Sienna Marx