Sienna Murray
Maple,ON
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Longos
Vaughan, Ontario
03.2022 - Current
- Provided excellent customer service to foster satisfaction and loyalty.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Participated in staff meetings and training sessions to improve bakery operations and customer service skills.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Managed customer complaints and resolved issues in a timely and professional manner.
Volunteer
Onyx Initiative
Oakville, Ontario
04.2024 - 07.2024
- Attended meetings to discuss progress and next steps.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Updated and maintained databases with current information.
- Offered assistance to the organization's senior team members.
Education
High School Diploma -
Stephen Lewis Secondary School
Thornhill, ON06-2024
Bachelor of Arts - Creative Industries, Media Business
Toronto Metropolitan University
TorontoSkills
- Spreadsheet development
- Customer follow-up
- Attention to detail
- Customer service
- Team collaboration
- Documentation and recordkeeping
- Multitasking
- Workflow management
- Verbal and written communication
- Problem-solving
- Task prioritization
- Time management
References
References available upon request.
Timeline
Volunteer
Onyx Initiative
04.2024 - 07.2024
Bakery Clerk
Longos
03.2022 - Current
High School Diploma -
Stephen Lewis Secondary School
Bachelor of Arts - Creative Industries, Media Business
Toronto Metropolitan University
Similar Profiles
GABRIELLE MCLEANGABRIELLE MCLEAN
Deli Clerk at LongosDeli Clerk at Longos
Ashan Prince DionesiousAshan Prince Dionesious
Cashier at LongosCashier at Longos
Matteo Di GiovanniMatteo Di Giovanni
Customer Service Clerk at LongosCustomer Service Clerk at Longos
Tiffany DebonoTiffany Debono
Kitchen Manager at LongosKitchen Manager at Longos
Brandon DecarvalhoBrandon Decarvalho
Concrete Finisher/Form Carpenter at S&P DevelopmentsConcrete Finisher/Form Carpenter at S&P Developments