Sienna Murphy-Weeks

I taught students ages 2 to 16 years old in recreational and competitive programs. Within this job I have:

• Instructed diverse classes, emphasizing technique, creativity, and performance skills.
• Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness by providing constructive corrections to encourage students to learn steps and improve dancing.
• Helped set up for studio birthday parties and events.
• Worked in the office; answering phone calls, emails and in person questions as well as helping with social media management.

• Delivered exceptional customer service in fast-paced environment.
• Operated kitchen equipment and maintained cleanliness standards.
• Prepared and served food items according to company specifications.
• Managed inventory levels and restocked supplies as needed.
• Resolved customer complaints promptly, ensuring satisfaction and loyalty.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Managed reservation system to optimize table turnover and enhance guest experience.
• Collaborated with waitstaff to streamline service flow during peak hours.
• Assisted in training new hostesses and bus boys on operational procedures and customer service standards.

• Processed customer transactions accurately using point-of-sale systems.
• Assisted customers with inquiries and product information to enhance service experience.
• Managed cash register, ensuring balanced drawers at end of shifts.
• Trained new hires on operational procedures and customer service standards.
• Organized and restocked inventory to optimize product availability and improve customer satisfaction.