Sienna Brazill
Hamilton,ON
Summary
Dedicated hospitality professional with experience at Marriott Bonvoy, excelling in room turnover and customer service. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective team collaboration. Strong work ethic and multitasking skills contributed to improved efficiency and timely service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Hotel Housekeeper
Marriott Bonvoy
06.2025 - 09.2025
- Maintained cleanliness and sanitation standards in guest rooms and public areas.
- Collaborated with team members to ensure timely room turnover for guests.
- Reported maintenance issues promptly to enhance guest experience.
- Developed familiarity with hotel policies and procedures for efficient operations.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
- Improved speed of room turnover, allowing for earlier check-ins when requested by guests.
- Washed and put away kitchen dishes, utensils and glassware.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Demonstrated attention to detail while performing daily cleaning tasks.
Server
John Weir Foote Armoury
03.2023 - 12.2023
- Provided prompt and attentive service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to safety standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Increased efficiency in kitchen operations by organizing food prep areas before each event.
- Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
- Supported efficient kitchen operations by promptly washing dishes and utensils.
- Ensured compliance with safety standards during all plating operations.
- Assisted coworkers with challenging tasks or heavy lifting when necessary, fostering a supportive work environment among team members.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
Education
No Degree -
Paris District High School
Paris, ONSkills
- Room turnover
- Bed making proficiency
- Dusting
- Room verification
- Housekeeping
- Customer service
- Time management
- Multitasking and prioritizing
- Cleaning bathrooms
- Floor vacuuming
- Trash collection and disposal
- Sweeping and mopping
- Guest service and support
- Heavy lifting
- Strong work ethic
- Hospitality service expertise
Languages
English
Full Professional
Timeline
Hotel Housekeeper
Marriott Bonvoy
06.2025 - 09.2025
Server
John Weir Foote Armoury
03.2023 - 12.2023
No Degree -
Paris District High School