Sienna Anastasi
Toronto,ON
Summary
Proven achiever with a track record of exceeding sales targets at Zown and enhancing customer experiences at Paisano's Italian Garden Café. Expert in Salesforce and renowned for exceptional customer service, I leverage strong work ethic and hospitality service expertise to drive business growth and foster long-term client relationships. Reliable Certified Medical Esthetician with advanced training in microdermabrasion, IPL, laser hair removal, chemical peels, waxing and facials. Desiring a role in a day or medical spa.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Marketing Representative
Keller Sterling Group
11.2021 - Current
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Built relationships with customers and community to promote long term business growth.
Server, Hostess
Paisano's Italian Garden Café
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Barista Trainer
Starbucks
08.2021 - 02.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
Business Development Representative
Zown
09.2023 - 12.2023
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Expanded business through effective network development, identifying new, and prospective clients.
Education
Diploma - Medical Aesthetician
International Beauty Institute
North York09.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Salesforce
- Professional Appearance
- Facial Treatment Knowledge
Certification
- Smart Serve Alcohol Certification
- Introduction to bartending & mixology
Timeline
Server, Hostess
Paisano's Italian Garden Café
03.2024 - Current
Business Development Representative
Zown
09.2023 - 12.2023
Sales and Marketing Representative
Keller Sterling Group
11.2021 - Current
Barista Trainer
Starbucks
08.2021 - 02.2024
- Smart Serve Alcohol Certification
- Introduction to bartending & mixology
Diploma - Medical Aesthetician
International Beauty Institute
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