Summary
Overview
Work History
Education
Skills
Awards
Languages
Interests
Timeline
Generic

Siegfred David Last

St Catharines,ON

Summary

Operations professional with a proven track record in optimizing processes, driving efficiency, and fostering team collaboration. Skilled in strategic planning, project management, and resource allocation. Known for enhancing operational performance through extensive experience in operational management. Expertise in developing and implementing process improvements to meet organizational goals. Reliable team player focused on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

22
22
years of professional experience

Work History

Operations Manager

Sto Canada Ltd
12.2015 - Current
  • My career with Sto Canada began as a Warehouse and Color Specialist. I quickly moved into the store supervisor position because of qualifications and experience. I was promoted to Operations Manager when we expanded to second sales Centre
  • Led the recruiting, hiring and training of team members. Mentored team members, fostering a culture of continuous improvement and accountability. Established positive and effective communication among staff and organization leadership
  • Implemented quality control systems to boost overall product consistency and reliability.

.

Sto Sales and Service Rep.

Ferrell Builders’ Supply Ltd
04.2012 - 08.2015
  • Implemented process and procedure with set up of tint stations and warehousing at 4 locations. Responsibilities included on the road sales as well as teaching and assisting with color match and tinting station procedure.
  • Managed customer inquiries, providing accurate product information and resolving issues efficiently.
  • Developed and maintained strong relationships with clients to ensure repeat business and satisfaction.

Traffic Manager

Patene Building Supplies
04.2003 - 04.2012
  • Responsible for all the inbound and outbound logistics as well as warehouse and yard teams. Pushed for a tint station and stock to set up a complete Sto distribution outlet at this location, and grew this location to the most successful branch at Patene.
  • Managed daily traffic operations, ensuring timely delivery and optimal routing of materials.
  • Oversaw warehouse staff performance, providing training to improve efficiency and safety protocols.
  • Performed continuous evaluations of labor hours and expenses to maintain budget controls.
  • Implemented safety protocols within the department to minimize accidents involving personnel or equipment during transportation processes.

Education

OSSD -

St Catharines Collegiate Institute
St. Catharines, ON
01.1982

Skills

  • Project management proficiency
  • Customer service and Client relations
  • Operations management
  • Team leadership and development
  • Problem-solving

Awards

2018 Presidents’ Club Award recipient from Sto, 2024 Achievement of excellence for successful completion of Leadership Development Program

Languages

English
Native or Bilingual
German
Limited Working

Interests

  • Outdoor Recreation
  • Kayaking and Canoeing
  • Camping

Timeline

Operations Manager

Sto Canada Ltd
12.2015 - Current

Sto Sales and Service Rep.

Ferrell Builders’ Supply Ltd
04.2012 - 08.2015

Traffic Manager

Patene Building Supplies
04.2003 - 04.2012

OSSD -

St Catharines Collegiate Institute
Siegfred David Last