Sidney Dehn

My responsibilities at Deaver Winery included handling sales at the cash register, pouring wine for guests, pitching wine sales to guests, and bottling wine for the company.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborated with team members to enhance workflow efficiency during peak hours.
• Monitored cash drawer accuracy, ensuring proper handling of funds and receipts.
• Developed rapport with regular customers, fostering loyalty and repeat business.
• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with returns, refunds and resolving transaction issues.
• Restocked and organized merchandise in front lanes.
• Addressed customer needs and made product recommendations to increase sales.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

As a host, I was required to seat the public, take drink orders, serve drinks, and make sure the guests were comfortable and enjoyed their food.

• Self-motivated, with a strong sense of personal responsibility.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.