I am a dynamic administrative professional and dedicated student with experience in customer service and event coordination. My strong work ethic, developed through balancing studies and work, drives me to deliver high quality results. Proficient in Microsoft Office and Google Workspace, I excel in team environments and adapt well to challenges. With a detail-oriented and decisive approach, I efficiently manage multiple tasks while collaborating effectively. My organizational skills also contribute to maintaining a productive and hygienic workplace.
As an administrative assistant, I used scheduling tools like Google Calendar and Kona OS to organize events and manage calendars. I handled document management and collaboration using Google Drive and Microsoft Word, to share and edit files. I communicated daily through Outlook, Gmail, and direct cell ensuring smooth coordination. For task and project tracking, I used Asana to manage workflows and deadlines. I worked with Excel and Google Sheets for data entry and reporting. I also managed expenses and invoices using tools like QuickBooks.
I reset and cleaned tables efficiently to ensure a smooth and welcoming experience for incoming guests. This included promptly clearing tables, refilling waters, and maintaining spotless dining areas by collecting trash, wiping up spills, and removing used trays.
I consistently worked quickly and communicated with team members to keep service flowing, always looking for ways to improve efficiency and productivity. In addition to regular responsibilities, I completed side work duties such as restocking supplies and preparing stations to support a successful shift.
Working in a fine dining environment taught me the importance of attention to detail, teamwork, and consistently delivering excellent service under pressure.
I worked a one-time bar shift during a high-volume event, serving large numbers of customers efficiently during a busy night. I handled cash responsibly, ensuring accurate accounting and balancing the register at the end of the shift.
My responsibilities included opening and closing the bar, setting up for the next shift, and taking inventory. I followed established procedures to make sure the bar was fully prepared and well-stocked.
During the event, I prepared highballs and handled beer tickets quickly and accurately, helping maintain smooth service throughout the night. This experience gave me a brief but valuable insight into the fast-paced bar environment.
Previous Year - June 2023 - August 2023
I worked safely around moving machinery and maintained a clean, organized workspace to support overall warehouse efficiency.
Collaboration was key in this role, and I worked closely with team members to meet daily targets and complete tasks on time. I also handled inventory control duties, including counting stock, restocking shelves, and monitoring product levels to prevent shortages.
In addition to warehouse responsibilities, I managed administrative tasks such as checking invoices, filing paperwork, and answering phones. I also worked with systems like Moneris and P21 to handle payment balances and support order processing.
Provided reliable and attentive care for children ranging in age, ensuring their safety and well being at all times. Responsibilities included preparing meals and snacks, organizing educational and recreational activities, assisting with homework, and managing bedtime routines. Maintained a clean and structured environment while fostering a positive, respectful, and nurturing atmosphere. Regularly communicated with parents to provide updates and address any concerns. This role enhanced my skills in time management, problem solving, and child development, and demonstrated my ability to handle responsibility with care and maturity.
In this role, I effectively managed conflicts by mediating disputes between players, coaches, and spectators as necessary. I consistently promoted fair play and sportsmanship through the impartial application of game rules and officiated with the utmost integrity. I diligently monitored soccer matches to ensure player safety and foster respectful conduct on the field. Collaborating closely with assistant referees, I enhanced my teamwork skills by jointly making precise decisions regarding offsides and fouls beyond my immediate line of sight. This position also honed my ability to make rapid, independent decisions and reinforced my capacity for self reliance. Furthermore, I successfully completed a weekend training course that demonstrated my dedication and enthusiasm for pursuing one of my initial career paths.
I professionally greeted customers at the counter, addressing their requests and providing knowledgeable answers to their inquiries. I accurately measured, weighed, sliced, and packaged deli products in accordance with customer specifications while minimizing waste. Additionally, I prepared sandwiches and salads, and performed deep frying and baking tasks, which allowed me to gain hands on experience in multiple food preparation areas.
Through these responsibilities, I became well versed in various cooking techniques and food handling practices, further enhancing my understanding of kitchen operations and customer service. I consistently maintained a safe working environment by adhering strictly to food safety regulations and promptly addressing any potential hazards. To prevent food spoilage, I diligently monitored product expiration dates, rotated stock, and followed appropriate storage procedures to uphold product freshness and safety.
In my experience working in commercial cleaning, I developed a strong work ethic, attention to detail, and excellent organizational skills. I was responsible for sweeping, mopping, dusting, cleaning toilets, and changing garbage, ensuring that all areas were maintained to a high standard. I gained valuable health and safety knowledge, improved my customer service abilities, and learned specialized cleaning techniques.