Sidney Coleman
Hayward
Summary
Results-driven professional with expertise in customer service, cash management, and problem solving. Known for fostering teamwork and maintaining a secure, organized workspace to drive operational success and enhance the customer experience.
Overview
4
4
years of professional experience
Work History
Material Handler
Port of Oakland
Oakland
04.2025 - 10.2025
- Organized storage areas to enhance accessibility of materials and supplies.
- Followed safety protocols to ensure a secure working environment.
- Operated forklift to transport inventory items safely and efficiently.
- Loaded and unloaded cargo from shipping containers to streamline shipping processes.
Sales Associate
Sears
Concord
01.2024 - 07.2025
- Maintained clean, organized checkout area to enhance customer experience.
- Handled cash, credit, and digital payments with precision and care.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Answered customer inquiries regarding product availability and store locations to provide accurate information.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures, including counting cash drawers and reconciling bank deposits with total sales receipts for accuracy.
Sales Associate
Party City
Richmond
03.2023 - 02.2024
- Stocked shelves and organized merchandise for easy access.
- Checked out customers efficiently and accurately, ensuring all items scanned properly.
- Interacted politely with customers to promote quality service during checkout.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Addressed client questions and concerns promptly to enhance customer service experience.
- Collaborated with team members to meet tight deadlines during peak periods.
Cart Attendant
Target
Pleasant Hill
10.2022 - 09.2023
- Assisted customers with cart retrieval and loading items into vehicles.
- Collaborated with team members to maintain availability of carts for customer use, enhancing shopping convenience.
- Followed safety protocols while transporting carts in busy parking lots.
- Delivered exceptional customer service, contributing to a positive shopping experience for customers.
- Returned carts and baskets to entryways, ensuring store spaces and aisles remained organized and accessible.
- Counted cash and balanced drawers at the end of shifts.
Server Assistant
Cavallo Point Lounge
Pleasant Hill
04.2022 - 06.2023
- Assisted waiters by promptly refilling drinks and addressing customer requests to enhance service flow.
- Welcomed guests warmly upon arrival to create a friendly atmosphere.
- Maintained cleanliness of dining area and tables for a pleasant customer experience.
- Cleared tables and disposed of waste to maintain a clean and inviting dining environment.
- Ensured food safety and cleanliness to safeguard customers from foodborne illness and uphold sanitation standards.
- Organized dining utensils and condiments for smooth service during peak hours.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Stocked server areas with supplies before, during and after shifts.
Skills
- Cash handling and management
- Customer service
- Speedy and efficient
- Problem solving
- Team building
- Supervision and leadership
- Effective communication
- Excellent communication
Timeline
Material Handler
Port of Oakland
04.2025 - 10.2025
Sales Associate
Sears
01.2024 - 07.2025
Sales Associate
Party City
03.2023 - 02.2024
Cart Attendant
Target
10.2022 - 09.2023
Server Assistant
Cavallo Point Lounge
04.2022 - 06.2023