Sidharth Sundaran
Halifax,NS
Summary
Results-driven sales professional with a robust technical and sales management background. Demonstrated success in surpassing sales targets through effective account management and outstanding customer service. Proficient in using Salesforce, SalesLoft, Oracle and advanced Excel to analyze data and enhance sales performance. Adept at cultivating strong customer relationships and delivering competitive solutions. Successfully contributed to market expansion and the launch of new products throughout my career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Arrow Electronics
10.2022 - Current
- Supporting a portfolio of 60 customers (OEM, CEM, OEDs) & Manage customer accounts by providing strategic support, maximizing margins, and driving value-added sales.
- Maintain daily interactions with key accounts, analyze competitor data, identify new opportunities, and offer competitive quotes for Electronic components and other value-added services.
- As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources, and process customer quotations.
- Validate EOL and item class change (NCNR), negotiate pricing, and Quote mark up (owns strategy and application) and notify customer of all/any price increases.
- Supply chain and market analysis, working with a team of engineers, buyers, and product managers to grow the shared market and to meet the company goals.
- Utilize CRM tools such as Salesforce, Salesloft,Power BI, Oracle to document sales activities, manage pipeline, and analyze customer data.
- Offers training to buyers on online tool (“My Arrow”), helping them to navigate the tool to optimize their work, giving the autonomy to make online purchases, request quotes, and solicit sales assistance.
- Owns the customer interface for important credit and financial information and coordinates all available resources and support functions.
- Surpassed sales goals by 150% annually during 2023 and 100%+ during various quarters of 2024 with the accumulation of new customers and projects.
Sales and Operations Manager
ESPA MIDDLE EAST FZE
09.2016 - 09.2022
- Handled customer portfolio across the Middle East, Asia, and African Markets.
- Develop technical depth, understanding of ESPA products, application knowledge & selecting the proper products for the client requirements.
- Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service. Follow up on Customer interactions within set SLA.
- Reported directly to the Managing Director and worked closely to exceed/achieve the sales target ( 10 Million Euro)
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
- Attended and organized various Trade shows across different countries to promote and expand the customer base.
- Conducted regular product trainings to the customers on new products, Application engineering, and the supply chain.
- Optimized inventory management practices, reducing overhead costs while ensuring product availability aligned with sales trends.
Inside Sales Engineer
SHOBI FABS AND ENGINEERING PVT LTD
05.2014 - 07.2016
- Mapped potential clients who for different company's products or services in designated regions.
- Finalized tender and contract terms & conditions to meet both client and company needs.
- Conducted product training and rendered support in marketing activities by attending trade shows, conferences, and other marketing events.
- Designed technical presentations demonstrating how a product meets client needs.
- Increased market share by identifying new opportunities within target industries.
- Surpassed sales goals by 110% annually with implementation of diverse sales tools and strategies.
Education
MBA - Operations And Project Management
MADURAI KAMARAJ UNIVERSITY
INDIA04-2021
Bachelor of Engineering Technology - Mechanical Engineering
Anna University Chennai
India04-2014
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Business Analytics
- Salesforce
- Salesloft
- Oracle and SAP
- Microsoft Office tools
- Advance in Excel
- Strong English Communication Skills
Accomplishments
- I presented a paper on Reverse Engineering and received recognition from Nehru Institute of Technology University, India.
- Participated and represented ESPA in the HVAC-R expo held at Riyadh, KSA -2020.
- Participated and represented ESPA in International Industrial Trade Show JIMEX-2019 held at Amman, Jordan.
- Organizer for the ESPA Dealer Meet held at Bahrain in 2019.
- Actively participated in the annual summit of the organization held at Spain-2019.
- Visited Uzbekistan to identify new potential market and generated turnkey leads.
Certification
- Certification Course in Auto CAD from ARRIS CAD Centre, Coimbatore, India in 2015.
- Certification course in Heating, Ventilation, and Air Conditioning.
- Completed coursework in Rapid prototyping from PSG college Coimbatore.
Timeline
Inside Sales Representative
Arrow Electronics
10.2022 - Current
Sales and Operations Manager
ESPA MIDDLE EAST FZE
09.2016 - 09.2022
Inside Sales Engineer
SHOBI FABS AND ENGINEERING PVT LTD
05.2014 - 07.2016
MBA - Operations And Project Management
MADURAI KAMARAJ UNIVERSITY
Bachelor of Engineering Technology - Mechanical Engineering
Anna University Chennai
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