My objective is to apply the knowledge and skills I have obtained from my education and previous work to better support my current position. The goal is to always to keep learning and observing Knowledge to help the team and to develop my skills and be more adaptable
Overview
6
6
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Sacramento
10.2023 - Current
Loaded and unloaded luggage from aircraft efficiently and safely.
Operated ground support equipment to assist with aircraft operations.
Conducted safety checks on equipment and reported maintenance needs.
Coordinated baggage handling processes to ensure timely departures.
Maintained cleanliness and organization of the ramp area at all times.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Maintained on-time connections by guiding aircraft to and from gate positions.
Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
Ramp Agent
G2
Sacramento
05.2023 - 10.2023
Loaded and unloaded luggage from aircraft efficiently and safely.
Operated ground support equipment to assist with aircraft operations.
Coordinated baggage handling processes to ensure timely departures.
Conducted safety checks on equipment and reported maintenance needs.
Maintained cleanliness and organization of the ramp area at all times.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Maintained on-time connections by guiding aircraft to and from gate positions.
Operated equipment to support on-ground operations in between flights.
Ramp Agent
Worldwide Flight Services
Sacramento
05.2021 - 12.2022
Operated ground support equipment to assist with aircraft operations.
Maintained cleanliness and organization of the ramp area at all times.
Operated forklifts and pallet jacks for efficient cargo movement.
Loaded and unloaded cargo from aircraft and ground transportation vehicles.
Assisted in training new staff on operational procedures and equipment use.
Build containers for Amazon package
Assisted in training new warehouse employees.
Used pallet jacks to move items to and from warehouse locations.
Organized warehouse space for efficient storage of products.
Manger
Fiji Mart
Sacramento
06.2019 - 05.2021
Implemented visual merchandising strategies to optimize product display and appeal.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.