Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sidharth Sharma

Dartmouth

Summary

SUMMARY

Results-driven professional with a proven track record in developing innovative strategies and creating engaging content. Known for my clear communication style and collaborative approach, I excel in driving impactful outcomes. Seeking new opportunities with ethical brands and agencies to contribute my skills and expertise, and make a meaningful impact from day one.

Overview

11
11
years of professional experience

Work History

Forklift Operator

Andy's Tire
09.2024 - 04.2025
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Lifting heavy tires, loading and unloading pallets.

Customer Service Representative

Tony’s Bakery
11.2023 - 08.2024
  • Followed recipes to ensure consistent quality of finished products.
  • Worked closely with head baker to plan daily production schedules.
  • Assisted in the preparation of dough for cakes, pies and other baked goods.
  • Maintained a clean and organized work area throughout the shift.
  • Conducted regular inventory checks to monitor stock levels of baking supplies.
  • Packaged finished products for sale in retail outlets or for delivery services.

Grill Cook

COSMOS AGORA
07.2022 - 09.2023

- Prepared and cooked a variety of meats, seafood, vegetables, and other menu items to order, ensuring adherence to specific customer preferences and food handling standards.

- Monitored grill temperatures and cooking times to achieve optimal results and maintain consistent quality.

- Collaborated with kitchen staff to coordinate timing and ensure efficient food preparation and delivery.

- Demonstrated expertise in grilling techniques, including marinating, seasoning, and proper cooking temperatures for different cuts of meat and seafood.

- Maintained cleanliness and organization of the grill station, including regular cleaning of grills, utensils, and surfaces to meet food safety and sanitation standards.

- Assisted in inventory management by monitoring stock levels of grill-related ingredients and supplies, placing orders as needed, and minimizing waste.

- Provided excellent customer service by answering questions about menu items, making recommendations, and accommodating special requests.

- Collaborated with the culinary team to develop and refine grill recipes, contributing to the creation of unique and flavorful dishes.

- Adapted quickly to high-pressure situations, effectively multitasking and prioritizing orders during busy periods to ensure timely and accurate food preparation.

- Demonstrated a strong understanding of food allergies, dietary restrictions, and special dietary needs, ensuring appropriate cooking techniques and cross-contamination prevention.

Customer Service Representative

Cosmos Agora bakery, grill and cafe
07.2022 - 08.2023

EXPERIENCE

BAKER | 07/2022 to 08/2023

Cosmos Agora Bakery, Grill, and Cafe - Toronto, ON

- Managed inventory of baking supplies and ingredients, ensuring accurate stock levels.

- Prepared high-quality dough for a diverse range of bakery items, including breads, pastries, pies, cakes, and cookies.

- Maintained precision in ingredient measurements to ensure consistent product excellence.

- Monitored baking process and performed periodic checks to achieve desired results.

- Maintained cleanliness and sanitation by regularly cleaning work areas, utensils, equipment, and surfaces.

- Collaborated with the bakery team to develop new recipes and improve existing ones, resulting in increased customer satisfaction and repeat business.

- Assisted in training new bakery staff members on baking techniques, recipe execution, and food safety protocols, contributing to a cohesive and skilled team.

- Implemented cost-saving measures by optimizing ingredient usage and minimizing waste, leading to improved overall bakery profitability.

- Demonstrated creativity by contributing to the development of visually appealing bakery displays and product presentations, enhancing the overall customer experience.

Forklift Operator

Wayfair
03.2021 - 06.2022
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Ensured safety procedures were followed when operating forklifts.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Loaded pallets onto trailers for shipment.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.

Forklift Operator

Legacy Supply Chain
04.2020 - 04.2021
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Forklift Operator

Sleep Country
04.2019 - 04.2020
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Operated forklifts and overhead cranes to move supplies and finished products.
  • Identified needs of customers promptly and efficiently.

Sales Representative

U Buy
05.2016 - 05.2017
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Generated new sales leads through cold calling and networking activities.
  • Provided technical support for customers using the company's products or services.

Manager

Gavy’s wash and wipe
04.2014 - 01.2016
  • Adhered to local laws and regulations pertaining to operating a car wash business.
  • Ensured safety protocols were followed at all times while cars were being washed or serviced.
  • Implemented strategies for upselling additional services during each visit.
  • Scheduled, assigned and supervised staff members in the car wash department.
  • Evaluated employee performance through periodic reviews and provided feedback accordingly.

Education

PGD - Business Administration And Commerce

Canada College
05.2022

Diploma - Business Management

Royal Business College
12.2016

Skills

  • Talent Direction & Relationships Strategy & Planning
  • Punctual
  • Investigate customer complaints
  • Analyze and investigate product complaints or reported quality issues to ensure
  • Assist in investigation and resolve product specification related problems
  • Palletizing
  • Kitchen Equipment Operation
  • Safe driver
  • Customer Service
  • Warehouse operations
  • Stock Rotation
  • Problem-solving
  • Active Listener
  • Management
  • Forklift maintenance
  • Professional Telephone Manner
  • Inventory Reporting

Accomplishments

  • Coordinate and support on-site audits conducted by external providers
  • Ensures a high standard of performance and conformance to Quality
  • Wrangled data, analytics, backups and archiving
  • Review the implementation and efficiency of quality and inspection systems
  • Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
  • Document internal audits and other quality assurance activities

Languages

English
Full Professional

Timeline

Forklift Operator

Andy's Tire
09.2024 - 04.2025

Customer Service Representative

Tony’s Bakery
11.2023 - 08.2024

Customer Service Representative

Cosmos Agora bakery, grill and cafe
07.2022 - 08.2023

Grill Cook

COSMOS AGORA
07.2022 - 09.2023

Forklift Operator

Wayfair
03.2021 - 06.2022

Forklift Operator

Legacy Supply Chain
04.2020 - 04.2021

Forklift Operator

Sleep Country
04.2019 - 04.2020

Sales Representative

U Buy
05.2016 - 05.2017

Manager

Gavy’s wash and wipe
04.2014 - 01.2016

Diploma - Business Management

Royal Business College

PGD - Business Administration And Commerce

Canada College
Sidharth Sharma