Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

SIDHARTH LUTHRA

Toronto,ON

Summary

Extensive work experience with over 13 years in sales, client servicing, operations and team management in various roles.

TOP rated employee year on year for every organization with best industry standards.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Business Relationship Manager

HSBC BANK CANADA
Toronto, ON
08.2018 - Current
  • Top Rated employee year on year for last 5 years with HSBC Bank Canada
  • Managed large sized portfolio of Small Business clients, acquiring new HSBC clients with superior customer servicing
  • Accountable for performance of portfolio to achieve Target Operating Model (TOM) as defined by HSBC Group
  • Value-added advice including structuring credit facilities to ensure optimum balance between customers and HSBC interests and risk appetite
  • Proactively develop effective strategies to manage both existing and new relationships, by anticipating customer needs and providing superior service and products
  • Creating strong presence within local business community by developing relationships with various Centers of Influence
  • Leverage expertise of HSBC by identifying referral opportunities, making introductions together with appropriate referrals to internal partners
  • Encourage and enable constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviors that are not consistent with HSBC's diversity policy and/or best interests of business and its customers.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Acted as team leader in group projects, delegating tasks and providing feedback

Sales & Service Representative – Cards Advisor

ROYAL BANK OF CANADA
Toronto, ON
10.2015 - 02.2016
  • Resolving problems at first point of contact in a friendly and helpful manner adhering to compliance routines in carrying out transactions to achieve higher levels of proficiency and rewards with superior effectiveness in selling RBC products, services and solutions to clients
  • Professional with proven track record in assisting clients with their immediate financial needs of products and services of RBC credit cards.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.
  • Achieved or exceeded company-defined sales quotas.
  • Generated new sales leads to achieve and exceed monthly sales goals

Senior Manager India- Corporate Real Estate

CUSHMAN & WAKEFIELD
India, India
07.2010 - 06.2015
  • Real estate professional to Fortune 500 companies, other corporate clients, individual Senior Business executives, landlords, High net worth individuals advising valuations, market research and transaction management.
  • Achieved above 100% year on year in revenue of assigned target. Responsible for contributing 40% of AOP target assigned every year since 2011.
  • Achieved and exceeded minimum of 10X of revenue target year on year.
  • Direct interface between Business entities for structuring of varying acquisition and disposition strategies, preparation of market and location studies and analysis of capital structures of potential locations to identify short- and long-term risks to maximize value and reduce cost.
  • Self-motivated, with strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Demonstrated creativity and resourcefulness through development of innovative solutions.
  • Acted as team leader in group projects, delegating tasks and providing feedback.

Education

Investment Funds in Canada (IFC) Certified -

CANADIAN SECURITIES INSTITUTE
CANADA
2015

Masters of Computer Application [MCA - Computer Science

Guru Gobind Singh Indraprastha University
05.2006

Bachelor of Science - Mathematical Sciences

University of Delhi
India
2006

Skills

  • Manage, maintain and grow book of business for businesses with $3-$5 Million in annual revenues
  • Perform effective financial analysis and underwriting in areas of credit, cash flow and collateral
  • Serve designated portfolio of accounts in Commercial Banking business segment
  • Develop portfolio by prospecting new clients, cross selling and offering suitable corporate banking services to existing customers
  • Achieve various individual business targets and contribute to performance of the team
  • Develop deep understanding of service/business group strategies to support and drive priorities within the portfolio
  • Conduct regular review and take proactive measures to ensure credit quality
  • Provide guidance, coaching, training to new hires and support for junior teammates

Affiliations

Outstanding communication, interpersonal & people’s skills with proven abilities in customer relationship management & team Management. Extensive experience in Presentations and Training. Excellent technical skills with strong knowledge of Microsoft Office.

Certification

Investment Funds In Canada

Timeline

Senior Business Relationship Manager

HSBC BANK CANADA
08.2018 - Current

Sales & Service Representative – Cards Advisor

ROYAL BANK OF CANADA
10.2015 - 02.2016

Senior Manager India- Corporate Real Estate

CUSHMAN & WAKEFIELD
07.2010 - 06.2015

Investment Funds in Canada (IFC) Certified -

CANADIAN SECURITIES INSTITUTE

Masters of Computer Application [MCA - Computer Science

Guru Gobind Singh Indraprastha University

Bachelor of Science - Mathematical Sciences

University of Delhi

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SIDHARTH LUTHRA