Overview
Work History
Education
Skills
Timeline
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Sidharth Arora

Surrey,BC

Overview

2
2
years of professional experience

Work History

Delivery Driver

Amzon DSP
Surrey, BC
10.2023 - Current
  • Provided excellent customer service while delivering parcels in a timely manner.
  • Inspected vehicle daily and reported issues to schedule maintenance and repairs.
  • Delivered parcels to residential areas safely by following company guidelines regarding speed limits and parking regulations.
  • Drove delivery truck or van to transport orders.
  • Ensured compliance with applicable laws and safety regulations when operating delivery vehicle.

Service Manager

Chipotle
Surrey, BC
10.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Delegated work to staff, setting priorities and goals.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Delivery Driver

Purolator
Surrey, BC
10.2022 - 12.2022
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Certified Trainer

Chipotle
Surrey, BC
09.2021 - 10.2022
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Determined appropriate instructional plans based on personal strengths and training goals.
  • Acquired new skills to support team and further accommodate customer needs.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

University Diploma - General Studies

University of The Fraser Valley
Abbotsford, BC
04.2022

Skills

  • Strong understanding of Apple products, operating systems, and software
  • Excellent customer service and communication skills
  • Staff Training
  • Strong problem-solving and analytical abilities
  • Proven ability to learn and adapt quickly
  • Client Relations and Retention
  • Technical Proficiency
  • Complex Problem Solving
  • Innovative Thinking
  • Dispatch Communication
  • Time Management
  • Vehicle Inspection
  • Attention to Detail
  • Clean Driving Record

Timeline

Delivery Driver

Amzon DSP
10.2023 - Current

Service Manager

Chipotle
10.2022 - Current

Delivery Driver

Purolator
10.2022 - 12.2022

Certified Trainer

Chipotle
09.2021 - 10.2022

University Diploma - General Studies

University of The Fraser Valley

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Sidharth Arora