Sidharth Arora
Surrey,BC
Overview
2
2
years of professional experience
Work History
Delivery Driver
Amzon DSP
Surrey, BC
10.2023 - Current
- Provided excellent customer service while delivering parcels in a timely manner.
- Inspected vehicle daily and reported issues to schedule maintenance and repairs.
- Delivered parcels to residential areas safely by following company guidelines regarding speed limits and parking regulations.
- Drove delivery truck or van to transport orders.
- Ensured compliance with applicable laws and safety regulations when operating delivery vehicle.
Service Manager
Chipotle
Surrey, BC
10.2022 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivery Driver
Purolator
Surrey, BC
10.2022 - 12.2022
- Reported mechanical problems encountered with vehicles to dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Certified Trainer
Chipotle
Surrey, BC
09.2021 - 10.2022
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Determined appropriate instructional plans based on personal strengths and training goals.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
University Diploma - General Studies
University of The Fraser Valley
Abbotsford, BC04.2022
Skills
- Strong understanding of Apple products, operating systems, and software
- Excellent customer service and communication skills
- Staff Training
- Strong problem-solving and analytical abilities
- Proven ability to learn and adapt quickly
- Client Relations and Retention
- Technical Proficiency
- Complex Problem Solving
- Innovative Thinking
- Dispatch Communication
- Time Management
- Vehicle Inspection
- Attention to Detail
- Clean Driving Record
Timeline
Delivery Driver
Amzon DSP
10.2023 - Current
Service Manager
Chipotle
10.2022 - Current
Delivery Driver
Purolator
10.2022 - 12.2022
Certified Trainer
Chipotle
09.2021 - 10.2022
University Diploma - General Studies
University of The Fraser Valley