Siddique Ahmed Mohammed
Peterborough,Ontario
Summary
Experienced civil engineering professional prepared for this role with strong foundation in project design, structural analysis, and site development. Known for effective team collaboration and adaptability to evolving project requirements. Skilled in AutoCAD, project management, and problem-solving, consistently delivering results that exceed expectations. Recognized for reliability and results-driven approach that ensures successful project completion.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Popeyes Lousiana Kitchen
06.2023 - Current
- Assisted in daily operations, ensuring smooth service and guest satisfaction.
- Supported staff training efforts to enhance customer service skills.
- Monitored inventory levels, assisting in ordering supplies as needed.
- Implemented new procedures to improve workflow efficiency among team members.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Technical Support Advisor
Concentrix
04.2021 - 05.2023
- Provided technical assistance to customers via phone, email, and chat platforms.
- Diagnosed software and hardware issues, offering effective solutions to enhance user experience.
- Collaborated with cross-functional teams to escalate complex technical problems for resolution.
- Developed and maintained knowledge base articles to improve support efficiency and accuracy.
Education
Bachelor of Civil Engineering - Civil Engineering
Muffakham Jah College of Engineering & Technology
India06-2019
Skills
- Team management
- Inventory control and record keeping
- Staff management
- AutoCAD
- Project management
- Cost estimates
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Restaurant Manager
Popeyes Lousiana Kitchen
06.2023 - Current
Technical Support Advisor
Concentrix
04.2021 - 05.2023
Bachelor of Civil Engineering - Civil Engineering
Muffakham Jah College of Engineering & Technology