Siddharth Hitesh Shah
Hamilton,ON
Summary
Dynamic professional with a proven track record at Wal-mart Inc., excelling in customer retention and critical thinking. Leveraged marketing expertise and exceptional organizational skills to drive revenue and foster client engagement at BYJU'S. Achieved significant milestones in product sales and team building without exceeding a single numerical percentage.
Overview
3
3
years of professional experience
Work History
Customer Service Executive
Wal-mart Inc.
Ancaster, Ontario
01.2023 - Current
- Managed inventory by stocking merchandise, maintaining accurate product records, and ensuring efficient organization.
- Provided exceptional customer service while adhering to safety standards and company policies.
- Handled pricing updates and placed orders promptly to meet customer needs.
- Certified operator of Walkie, Spirit, and Stacker, ensuring safe and effective equipment use in customer focused operations.
Business Development Executive
BYJU'S
Bangalore, India
08.2021 - 07.2022
- Drive revenue by converting leads into customers through persuasive communication, tailored solutions, and achieving assigned sales targets.
- Conduct engaging presentations and product demos, tailoring the pitch to meet the specific needs of students and parents, highlighting the value of BYJU'S educational solutions.
- Coordinate with marketing, operations, and internal teams to ensure alignment of strategies and seamless delivery of products and services.
Education
Post-Graduate Certificate - Canadian Healthcare
Mohawk College of Applied Arts And Technology
Hamilton, None06-2024
MBA - Marketing Management
IMED, Bharti Vidyapeeth University
Pune, India06-2021
Bachelor of Science - Pharmacy
Poona College of Pharmacy
Pune, India06-2019
Skills
- Marketing
- Customer retention
- Client engagement
- Product sales
- Complaint handling
- Training & Development
- Critical thinking
- Organizational skills
- Team building
- Networking
Internship
- EISEN PHARMACEUTICAL CO. PVT. LTD., Pune, India : Oct 2016 - Nov 2016
- PUBLIC TESTING LABORATORY, Pune, India : July 2018 - Aug 2018
Volunteering
- IDLEWYLD MANOR, Hamilton, Canada : Jan 2024 - May 2024
- CHARTWELL RETIREMENT RESIDENCES, Hamilton, Canada : July 2024 - Present
Timeline
Customer Service Executive
Wal-mart Inc.
01.2023 - Current
Business Development Executive
BYJU'S
08.2021 - 07.2022
Post-Graduate Certificate - Canadian Healthcare
Mohawk College of Applied Arts And Technology
MBA - Marketing Management
IMED, Bharti Vidyapeeth University
Bachelor of Science - Pharmacy
Poona College of Pharmacy
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