Siddhartha Gautam
Montreal,Canada
Summary
A highly adaptable and results-driven individual with a strong foundation in accounting and customer service. With a degree in accounting and hands-on experience as an intern, I also have a background in technical roles, where I gained valuable skills in computer repair and troubleshooting. My customer-facing experience, coupled with technical expertise, allows me to bring a problem-solving approach to all tasks. I am committed to personal and professional growth, focused on expanding my expertise and advancing in my career.
Overview
5
5
years of professional experience
Work History
Team Member
Tim Hortons
02.2023 - Current
- Provided excellent customer service in a fast-paced environment, addressing customer needs and ensuring satisfaction
- Operated cash register, processed transactions, and managed cash handling accurately
- Prepared and served food and beverages according to company standards, maintaining quality and consistency
- Managed inventory and restocked supplies as needed to ensure smooth operations
- Collaborated with team members to maintain a clean and organized workspace
- Trained new employees on company procedures, customer service protocols, and food safety standards
Computer Technician
Easylink Computer System
07.2020 - 11.2022
- Hardware Installation and Configuration
- Operating System Installation
- Computer Assembly and Upgrades
- Network Setup and Configuration (LAN/WAN)
- Basic Network Troubleshooting (Routers, Switches)
- Software Installation and Maintenance
- Data Backup and Recovery
- Peripheral Device Setup (Printers, Scanners, etc.)
- Basic Knowledge of Virtual Machines (VMware, VirtualBox)
- Understanding of IT Security Basics (Firewalls, Antivirus)
Education
LCA.CP -
Cégep Marie Victorin
Montreal, Quebec12.2024
Management/Commerce -
Makawanpur Multiple Campus
Hetauda01.2021
Skills
Technical Skills
- Hardware Installation and Configuration
- Operating System Installation (Windows, macOS, Linux)
- Computer Assembly and Upgrades
- Network Setup and Troubleshooting (LAN/WAN)
- Software Installation and Maintenance
- Data Backup and Recovery Solutions
- Basic Virtual Machine Management (VMware, VirtualBox)
- Familiarity with IT Security Essentials (Firewalls, Antivirus)
Languages
- Fluent in English, Nepali, and Hindi
- Currently learning French
Communication and Interpersonal Skills
- Customer Service and Technical Support
- Team Collaboration and Training
Personal Interests
- Tech Enthusiast with a passion for Photography and Board Games
- Enjoys Watching Documentaries and Exploring New Technologies
Languages
English
Full Professional
French
Limited Working
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Team Member
Tim Hortons
02.2023 - Current
Computer Technician
Easylink Computer System
07.2020 - 11.2022
LCA.CP -
Cégep Marie Victorin
Management/Commerce -
Makawanpur Multiple Campus
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