Siddharth Thapa
Etobicoke,ON
Summary
I am a young aspirant with a warm and friendly demeanor always! Currently looking to join the workforce to gain real professional experience in my field of interest. I am a good team player and have ability to work under pressure and deadlines both individual and team settings. I also have an ability to provide effective solutions that produce immediate impact and bring results. I am self-motivated and quick learner who is dependable and reliable ready to learn and grow with your company.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Fortinos Supermarket
02.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Suggested comparable products to replace out- of stock items.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Warehouse Associate
Vision Extrusions
08.2021 - Current
- Informed supervisor of parts needed for stock and discrepancies in inventory quantities.
- Packaged and sealed products according to order size and specifications.
- Checked and rechecked orders before packaging and shipping items.
- Reported malfunctioning and damaged equipment to supervisors for repair.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Operated forklifts and pallet jacks to transport shipments and equipment.
- Inspected products for defects and damages and reported discarded items to supervisors.
General Labour Worker
Auntys Kitchen
09.2021 - 08.2022
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Business Analyst Intern
Hesta Bit
07.2020 - 03.2021
- Used both qualitative and quantitative analysis techniques frequently.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
- Reviewed product utilization processes and developed optimization strategies.
- Prepared business overview reports for clients.
- Prepared product utilization reports used by Account Managers.
- Gathered and documented requirements for projects.
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
Education
Post Degree Certificate - Project Management - Information Technology
Algoma University, ON
Brampton08.2022
BACHELOR OF COMPUTER APPLICATION - Information Technology
Guru Gobind Singh Indraprastha University, INDIA.
India 05.2019
Skills
- Project management
- Planning and coordination
- Analytical and critical thinking
- Team player, flexible and adaptable
- Excellent listener
- Friendly, courteous and service oriented
- Poised under pressure
Computer Proficiency
- G-Suite
- Microsoft Office applications incl. Word, Excel & PowerPoint
- Data Entry Software
- Have ability to quickly adapt to the new computer environments
- C, C++, Agile Development, HTML, CSS, MySQL, Microsoft Office
Timeline
Personal Shopper
Fortinos Supermarket
02.2023 - Current
General Labour Worker
Auntys Kitchen
09.2021 - 08.2022
Warehouse Associate
Vision Extrusions
08.2021 - Current
Business Analyst Intern
Hesta Bit
07.2020 - 03.2021
Post Degree Certificate - Project Management - Information Technology
Algoma University, ON
BACHELOR OF COMPUTER APPLICATION - Information Technology
Guru Gobind Singh Indraprastha University, INDIA.
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