Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Siddharth Naik

North York,ON

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

STORE OPERATIONS ASSOCIATE

Giant Tiger
Sioux Lookout, ON
5 2022 - 10.2023
  • Monitored daily sales activity and generated reports to track store performance against goals
  • Resolved customer complaints in professional manner while upholding company policies
  • Handled product returns and exchanges efficiently, ensuring customer satisfaction and minimizing loss to the store
  • Labeled, tagged, and sorted merchandise for sale
  • Collaborated with team members to complete tasks efficiently, enhancing overall store productivity
  • Helped reduce store losses at least by 5% margin
  • Demonstrated adaptability by cross-training in various departments, increasing versatility within the team and supporting multiple areas of operation as needed
  • Assisted customers with product selection based on individual needs and preferences

RECEPTIONIST

Sunset Inn and Suites
Sioux Lookout, ON
04.2021 - 04.2022
  • Greeted visitors warmly and ensured guests had positive experiences
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
  • Checked visitors in and directed or escorted to appropriate departments and personnel
  • Maintained confidentiality of sensitive information obtained through job duties
  • Signed for incoming deliveries and notified employees of packages
  • Used sign-in sheets and other check-in procedures to track visitors on premises
  • Handles upwards of 30 calls every day over reservations and inquiries

Education

Bachelor of Science - Computer Science

York University
Toronto
09.2023 - Current

High School Diploma -

Sioux North High School
Sioux Lookout, ON
10.2019 - 05.2021

Skills

Loss Prevention

Promotional Planning

Vendor Relations

Sales Support

Cash Handling

Order Processing

Returns Management

POS System Operation

References

  • Tammy Johnson, General Manager, Giant Tiger Store 439, +1 (204)880-3081, mgrstore439@gianttiger.com
  • Sumit Malra, General Manager at time of employment, Sunset Inn & Suites, +1 (437)993-7778

Languages

English
Native or Bilingual

Timeline

Bachelor of Science - Computer Science

York University
09.2023 - Current

RECEPTIONIST

Sunset Inn and Suites
04.2021 - 04.2022

High School Diploma -

Sioux North High School
10.2019 - 05.2021

STORE OPERATIONS ASSOCIATE

Giant Tiger
5 2022 - 10.2023

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Siddharth Naik