Siddharth Megal
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Manager
SkyZone
09.2023 - Current
- Oversaw day-to-day operations to ensure a smooth and efficient trampoline park experience.
- Managed staff scheduling, ensuring optimal coverage during peak times and special events.
- Implemented and enforced safety protocols to guarantee secure environment for customers and staff.
- Managed and optimized financial performance, including budgeting and cost control.
- Collaborated with marketing teams to promote events and attract a larger customer base.
Customer Service Supervisor
Subway
08.2022 - Current
- Assisted customers in choosing menu items by providing food complementing information.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
CUSTOMER ASSOCIATE
D - Mart
05.2022 - 08.2022
- Drive sales by giving excellent customer service Managed to organize and restocking the new shipment along with replenishing the merchandise
- Operated cash register and helped with promotions.
CASHIER
Coffee Culture
07.2021 - 10.2021
- Operated cash register to record transactions accurately and efficiently
- Maintained current knowledge of store promotions and highlighted them to customers.
Education
TORONTO - Mobile Application Design
LAMBTON COLLEGE
Bachelor of Science - Computer Science
GMIT UNIVERSITY
Bhavnagar, Gujarat01-2021
Skills
- Effective Communication
- Improving Customer Experience Building Customer Loyalty
- Attention to detail
- Methodical
- Quick thinking
- Data Entry
- Inventory Management
- Teamwork
- Fast Learner
- Operations Management
- Sales Techniques
- Performance reviewing
Timeline
Manager
SkyZone
09.2023 - Current
Customer Service Supervisor
Subway
08.2022 - Current
CUSTOMER ASSOCIATE
D - Mart
05.2022 - 08.2022
CASHIER
Coffee Culture
07.2021 - 10.2021
TORONTO - Mobile Application Design
LAMBTON COLLEGE
Bachelor of Science - Computer Science
GMIT UNIVERSITY
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