Siddharth Malhotra

As an experienced Project Management Professional with 10+ years of expertise in SAP Human Experience Management, SAP SuccessFactors, and HRIS SaaS models, I've successfully managed multiple, concurrent projects ensuring on-time and on-budget implementation with high quality deliverables. My expertise in implementing HR Tech SaaS Talent Modules for 1 million+ employees has resulted in a 40% increase in efficiency. I have experience in project planning, resource planning , budgeting and communicating project progress, as well as creating project and milestone plans utilizing global resources within a matrix environment for maximum productivity.

I excel at managing customer expectations and presenting and managing sign-off of key milestones and deliverables. My experience includes effectively transitioning customers to support, participating in project health checks and post go-live analysis on completed projects with PMO, and motivating teams to document solutions and contribute to a solutions repository. I'm adept at mentoring consultants on best practices, facilitating workshops, and soliciting and documenting requirements.

I'm proficient in AWS Solution Architect-Associate, TOGAF 9.1, and SAP HCM ECC 6.0, and have worked across industries such as EdTech, FinTech, Healthcare, Logistics, and Banking. I work independently, and have excellent customer relationship skills, and regularly meet with customers for project updates and stakeholder management.

• Successfully completed 4 Global SAP HCM & SuccessFactors Projects for an Energy & Retail client on time and under budget, saving the company USD $13 million while maintaining project quality and meeting client expectations.
• Negotiated project deliverables and implementation strategies, resulting in a revenue increase of $7+ million , demonstrating excellent business acumen and an ability to drive results.
• Improved customer satisfaction ratings by 47% by implementing innovative products such as Chatbots, Predictive Analytics & Self-Service processes using AI & Machine Learning, resulting in a better customer experience and increased loyalty.
• Consistently performed at a high level, resulting in being awarded the HR Innovation Award , showcasing strong leadership and innovation skills.
• Improved process efficiency by 37% by implementing 15 Best Practices for multiple clients, demonstrating an ability to identify process improvement opportunities and execute them successfully.
• Setup the Innovation Room at the North India level for Accenture, enabling Retail, Hospitality & Aviation clients to experience Virtual Reality and AI, showcasing thought leadership and innovation capabilities.
• Achieved two Star of the Quarter awards in Accenture for bringing down the Incident count by 95% with 100% customer satisfaction, showcasing excellent problem-solving skills and dedication to customer service.
• Presented and prototyped 8+ Innovation Ideas for one of the Top European Retail Clients, resulting in runners-up status in Accenture's Global Annual Innovation Showcase Platform, demonstrating an ability to identify and develop innovative solutions that drive business results.

• TOGAF 9.1
• AWS Certified Solutions Architect – Associate
• SAP Human Capital Management ECC 6.0