Siddharth Goswami
Toronto,ON
Summary
Bring over 2+ years of Administrative experience and 3+ years of Customer Service experience in both Canadian and international settings. Experienced in responding to the dynamic requirements of an office and providing colleagues and superiors with situation specific skills assistance. Proficient in client services, account management, relationship development, and effective communication. Enthusiastic and prepared to apply my managerial and administrative skills to enhance your organization's success.
Overview
2
2
years of professional experience
Work History
Wireless Sales Consultant
Connect6( Out-staffed by Telus)
Toronto, ON
11.2023 - Current
- Act as a Sales Specialist for TELUS (wireless & home security products)
- Promote client products and services in a professional and friendly manner.
- I utilized Microsoft tools to generate pie charts and graphs, creating bi-weekly reports for managers to track and analyze my individual sales performance.
- Provide excellent customer service and use best efforts to avoid customer complaints.
Office Administrator
HealthPlus Rehab Centre
Brampton
09.2022 - 06.2023
- I was tasked with duties encompassing customer service, maintaining records, managing documents, assisting personnel, and preparing reports.
- Engaged in various administrative responsibilities, including scheduling appointments, generating files, scanning documents, faxing reports, and utilizing MS Teams for collaboration.
- Created quarterly and annual report spreadsheets, oversaw and gathered accounts receivables and payables, and recorded payment transactions.
- Worked together with pertinent insurance companies to address billing discrepancies, process insurance claims, and manage patient payments.
- Generated invoices and processed medical insurance claims by utilizing direct billing (Extended Health Care) or submitting paper claims on behalf of patients.
Administrative Assistant
North York Rehab
Brampton
04.2022 - 09.2022
- Conducted clerical tasks including patient check-ins and check-outs, filing, phone answering, faxing, and organizing medical records.
- Arrange, rearrange, and cancel patient appointments according to established protocols, ensuring healthcare providers are informed of patient requirements.
- Utilized Microsoft 365 applications for document creation and the development of client feedback forms.
- Digitized and uploaded patient files and other pertinent documents to the company's OneDrive cloud storage.
Education
Marketing Management- Digital Media -
Lambton College
Bachelors in Business -
GGSIPU University
Skills
- Microsoft tools(Calendar, Forms, OneDrive, Teams, Sharepoint)
- Google tools( Gmail, Meet, Calander, Docs, Sheets, Forms)
- Adobe Tools( Acrobat X, Reader)
- Leadership
- Time management
- Attention to detail
- File management
- Calander management
Timeline
Wireless Sales Consultant
Connect6( Out-staffed by Telus)
11.2023 - Current
Office Administrator
HealthPlus Rehab Centre
09.2022 - 06.2023
Administrative Assistant
North York Rehab
04.2022 - 09.2022
Marketing Management- Digital Media -
Lambton College
Bachelors in Business -
GGSIPU University
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