Dynamic and results-driven professional with extensive experience in inventory management, customer service ,hands-on experience in freight handling and warehouse operations at Home Depot. Proven ability to enhance operational efficiency through effective stock rotation and safety compliance. Skilled in equipment operation and adept at fostering team collaboration to achieve project goals. Forklift certified and committed to maintaining high standards.
Skilled in loading and unloading shipments, and maintaining safety standards. Known for problem-solving abilities and effective communication.
• Unloading trucks and moving freight from receiving areas to the sales floor.
• Stocking shelves, overhead bins, and storage areas with new inventory.
• Ensuring products are placed in the correct locations.
• Organizing and maintaining aisles to Home Depot’s merchandising standards.
• Rotating stock to ensure older items are sold first.
• Placing price labels and verifying product accuracy.
• Keeping aisles clear and following safety procedures.
• Using equipment like forklifts and pallet jacks safely.
• Cleaning up debris and ensuring the store is ready for customers in the morning.
• Coordinating with other team members and departments.
• Reporting any issues with inventory or damaged goods.
• Following leadership instructions and completing tasks on time.
• Order Management: Utilized POS systems and order management software to streamline workflow and track order data for process improvements.
•Trained staff- Trained and supervised staff in order management best practices, improving overall team efficiency and communication.
• Phone and Online Orders: Handle phone and online order requests, confirming order details and coordinating with the kitchen for timely preparation.
• Problem Resolution: Address customer complaints or issues related to orders, payments, or delays and escalate problems to management if necessary.
• Stock Management: Ensure the availability of packaging materials, utensils, and condiments, restocking supplies when needed.
• Safety and Hygiene Compliance: Follow all health and safety regulations, ensuring that food handling and sanitation standards are met at the front of the house.
• Promotions and Upselling: Inform customers about any ongoing promotions or offers, and suggest additional items such as drinks, desserts, or side dishes to enhance their meal.
• Active participation in supervising the activities of our employee at the construction site, proactively managing the daily meetings and ensuring the objectives of each project being safely executed.
• Negotiating contracts with vendors, contractors, and sub-contractors. Ensure SLA’s are meet within the contractual timelines.
• Dispute management to solve work issues and resolved disputes on site with workers and third party vendors
● Adhere to industry's best practices for warehousing, material handling and documentation.
● Tracked production and quality control system to proactively identify deficiencies.
● Managed day to day operations of the warehouse including freight and parcel ,shipment, returns and transfers.
● Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovation and replacement.
● Maintained strong vendor connections at all stages, including arranging pricing and delivery structures or paperwork concerns.