Motivated and customer-focused retail professional with hands-on experience in sales, customer service, and product support across diverse retail environments. Known for building strong connections with customers, meeting targets, and learning quickly on the job. Currently pursuing a career in finance with a keen interest in developing skills and growing within the industry.
As a Millwork Associate at Home Depot, I help customers find the right doors, windows, and custom products to fit their projects. I offer product knowledge, take precise measurements, and assist with quotes and orders to ensure a smooth experience. This role has allowed me to build strong customer relationships while developing technical knowledge and problem-solving skills in a fast-paced retail setting.
Facilitated smooth transaction processing and resolved customer inquiries and returns promptly.
Created an efficient and welcoming checkout experience in a busy retail environment.
Cultivated effective communication, time management, and customer service abilities under pressure.
Engaged customers on retail floor to recommend credit card products tailored to needs.
Built authentic conversations by articulating benefits and guiding through applications.
Cultivated skills in patience and confident communication amid fast-paced sales targets.
Assisted customers throughout application journey, reinforcing trust and clarity.