Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Siddharth Bhatia

Edmonton

Summary

Dynamic OS&D Specialist with a proven track record at Loomis Express, enhancing customer satisfaction through expert problem-solving and efficient complaint resolution. Skilled in warehouse operations and documentation management, I optimized processes to reduce order processing times and ensure compliance with industry regulations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

OS&D (Over, Short, and Damaged) Specialist/CSR

Loomis Express/Canpar Logistics(A Tforce Company)
11.2024 - 04.2025
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Ensured compliance with industry regulations by maintaining accurate documentation and reporting procedures.

Warehouse Worker

Tforce Logistics
09.2023 - 11.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds..
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Supervised shipping and receiving, distribution and workplace safety.

Shipping and Receiving Manager

Stahls' Canada
04.2024 - 09.2024
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Education

Diploma - Business Management W/ Accounting

Olds College of Agriculture & Technology
Edmonton, AB
12-2025

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Warehouse operations
  • Receiving processes
  • Troubleshooting
  • Information security

Languages

English
Full Professional

Certification

  • Google AI Essentials Certificate – by Google
  • Machine Learning for Business Professionals – Google Cloud

Timeline

OS&D (Over, Short, and Damaged) Specialist/CSR

Loomis Express/Canpar Logistics(A Tforce Company)
11.2024 - 04.2025

Shipping and Receiving Manager

Stahls' Canada
04.2024 - 09.2024

Warehouse Worker

Tforce Logistics
09.2023 - 11.2024

Diploma - Business Management W/ Accounting

Olds College of Agriculture & Technology

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Siddharth Bhatia