Siddhant Vashishtha
Mississauga,ON
Summary
Experienced project management professional with expertise in delivering successful implementations for commercial and enterprise accounts. Skilled in cross-functional collaboration, resource management, and efficient program execution. Proven track record in building strong client relationships, providing tailored solutions, and driving measurable results. Recognized for a strategic mindset, stakeholder management proficiency, and a collaborative approach to achieving project success. Dedicated to fostering team synergy and delivering impactful outcomes in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Engagement Manager
PAR-Punchh
09.2022 - Current
- Managed complex projects involving multiple teams, consistently meeting or exceeding expectations.
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Balanced customer satisfaction and outcomes with financial and contractual obligations.
- Led end-to-end implementation lifecycle, including kick-off, requirements gathering, UAT, and project hand-off.
- Managed project communications to ensure stakeholder engagement and successful delivery.
- Enhanced time-to-value with shorter implementation cycles and optimized delivery.
- Successfully launching enterprise and commercial brands for organisation.
Project Manager Team Leader
Punchh Tech India Pvt. Ltd.
01.2021 - 08.2022
- Managing the mobile delivery of Commercial and Enterprise clients.
- Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
- Coordinated daily activity and flow of projects through multiple departments to verify on-time project delivery.
- Collaborate with cross-functional teams to deliver standard-product solutions to meet customer needs.
- Evolving project documentation and contribute towards Knowledge assets.
- Acting as key resource and escalation point for all internal, technical and delivery related issues during project delivery phase.
- Drove team success through shared vision and recognition of quality performance.
Project Manager
Punchh Tech India Pvt. Ltd.
12.2016 - 12.2020
- Managed projects from procurement to commission.
- Managed multiple projects effectively. Delivered almost 40-50 projects for various clients with different loyalty solutions and customisations.
- Created and modified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Adhered to budget requirements with excellent planning and consistent overall project monitoring.
- Mapping requirements and providing the best solutions involving evaluation and definition of scope of project and finalization of project requirements.
- Providing post-implementation support, application maintenance and enhancement support with regard to the product / software application.
- Manage projects milestones ,deliverables, Go-Lives and handle customer management.
- Providing suggestions to the development team during the development stage of product to meet the client’s business needs.
Sr. Application Analyst
Punchh Tech India Pvt. Ltd.
04.2015 - 08.2016
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
- Creating FAQs and Support Library for internal Support team for product and user queries.
- Discuss and identify the real time errors based on user experience within the product services.
- Managing and responding to the app ratings/reviews to help solve the user and business problems.
Web Developer
Orkia Solutions (Dunes Factory Private Limited)
07.2012 - 09.2013
- Generated web hosting presence to accommodate specified needs, uploading and maintaining files on account.
- Website development using PHP and My SQL.
- Collaborated with marketing department to determine organizational need and design pages to meet goals.
- Developed technical solutions required to accommodate specific user-facing assets such as [Product or Service].
- Discussed site and app requirements with clients to produce actionable development plans and budgets.
Education
B. Tech - Computer Science
Rajasthan Technical University
RajasthanSkills
- Project planning and management
- Teamwork, collaboration and leadership
- Client relationship management
- Effective communication
- Stakeholder relations
- Project Delivery management
- Professional Services
Certification
Certified ScrumMaster | CSM®
Languages
English
Hindi
Timeline
Engagement Manager
PAR-Punchh
09.2022 - Current
Project Manager Team Leader
Punchh Tech India Pvt. Ltd.
01.2021 - 08.2022
Project Manager
Punchh Tech India Pvt. Ltd.
12.2016 - 12.2020
Sr. Application Analyst
Punchh Tech India Pvt. Ltd.
04.2015 - 08.2016
Web Developer
Orkia Solutions (Dunes Factory Private Limited)
07.2012 - 09.2013
Certified ScrumMaster | CSM®
B. Tech - Computer Science
Rajasthan Technical University
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