SIDDHAARTHAN KANNAN
Brampton,Canada
Summary
Customer-focused professional with 2+ years of experience delivering excellent service in fast-paced environments. Skilled in resolving customer issues, maintaining high satisfaction levels, and handling transactions with accuracy. Known for strong communication, empathy, and teamwork. Reliable, adaptable, and committed to creating positive customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Subway
01.2023 - 06.2024
- Delivered friendly and efficient service to 80+ guests per shift.
- Resolved customer concerns promptly, maintaining a 95% positive feedback rating.
- Processed $1,500+ in daily cash, debit, and credit transactions with 100% accuracy.
- Trained and supported 5+ new team members, fostering collaboration and performance.
Volunteer
TamilNadu Cultural Society (TNCSC)
07.2019 - 07.2019
- Assisted in organizing community events, enhancing participant engagement and outreach efforts.
- Collaborated with local organizations to coordinate resource distribution for underserved populations.
- Supported fundraising initiatives through event planning and donor communication strategies.
- Developed educational materials to inform community members about available services and resources.
Education
Bachelor of Computer Science - Honors with Co-Op
Carleton University
Skills
- Customer Service & Client Support
- Conflict Resolution & Service Recovery
- Communication & Active Listening
- Complaint Handling & Problem Solving
- Cash Handling & POS Systems
- Time Management & Multitasking
- Team Collaboration & Training
Certification
- Food Handler Training Certification – FoodSafe4U
- Advanced Java Programming – Vaaru Academy Inc.
Languages
English
Tamil
Accomplishments
- Ontario Secondary School Certificate with Honors (Top 6 subject average: 91%).
- Earned recommendation letter for leadership and teamwork in Computer Science.
Timeline
Customer Service Associate
Subway
01.2023 - 06.2024
Volunteer
TamilNadu Cultural Society (TNCSC)
07.2019 - 07.2019
Bachelor of Computer Science - Honors with Co-Op
Carleton University
Similar Profiles
Vanna NouVanna Nou
Sandwich Artist at SubwaySandwich Artist at Subway
Pranay Kumar ValgotPranay Kumar Valgot
Assistant manager at SubwayAssistant manager at Subway
Willem HoganWillem Hogan
Sandwich Artist at SubwaySandwich Artist at Subway
MUSKAN KAURMUSKAN KAUR
Sandwich Artist at SubwaySandwich Artist at Subway
Gurveer TumberGurveer Tumber
Operations Manager at Benchmark SportsOperations Manager at Benchmark Sports