Sid Sharma
Winnipeg,Canada
Summary
Enthusiastic and detail-oriented server with a strong commitment to providing an exceptional dining experience. Seeking a position in a restaurant to leverage customer service skills, efficiency, and passion for fine dining. Dedicated to enhancing guest satisfaction through attentive and personalized service, while consistently upholding high standards of professionalism and quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Day Manager
Fort Garry Hotel
05.2023 - Current
- The Daytime Manager in a restaurant is responsible for overseeing daily operations during opening hours to ensure smooth and efficient service
- Key duties include supervising and coordinating staff, managing schedules, handling customer inquiries and complaints, and ensuring that quality standards are consistently met
- This role involves monitoring inventory, assisting with order placements, and maintaining a clean and welcoming environment
- The Daytime Manager also plays a crucial role in training staff, enforcing health and safety regulations, and collaborating with the kitchen team to deliver an exceptional dining experience
- Strong leadership, communication, and problem-solving skills are essential to succeed in this role
- Facilitated smooth shift transitions by effectively delegating tasks and communicating vital information between teams.
Palace Manager
Lusail Palace
04.2022 - 01.2023
- Company Overview: Experienced Manager with a strong background in luxury hospitality and property management, specializing in overseeing daily operations, staff supervision, and high-profile event logistics in prestigious settings
- Proven ability to ensure seamless coordination across departments, uphold rigorous standards of service and confidentiality, and manage vendor relations and budgets with exceptional attention to detail
- Skilled in fostering a professional, culturally sensitive environment and delivering outstanding service tailored to high-level clientele, including royal family members
- Fluent in English, with a deep commitment to discretion, professionalism, and excellence in all aspects of management
- Experienced Manager with a strong background in luxury hospitality and property management, specializing in overseeing daily operations, staff supervision, and high-profile event logistics in prestigious settings
Food And Beverage Supervisor
The Ritz Carlton
12.2019 - 04.2022
- Company Overview: Food and Beverage Supervisor with experience in a luxury 5-star setting at The Ritz-Carlton
- Responsible for ensuring exceptional guest experiences through high standards in food service and quality
- Skilled in supervising and training staff, coordinating daily operations, managing inventory, and upholding brand standards of excellence
- Proven ability to address guest needs promptly, enhance team performance, and collaborate effectively with kitchen and service teams to deliver seamless dining experiences
- Dedicated to maintaining the Ritz-Carlton's reputation for luxury service, attention to detail, and unparalleled hospitality
- Food and Beverage Supervisor with experience in a luxury 5-star setting at The Ritz-Carlton
Guest Service Executive
The Leela Palace
05.2018 - 11.2019
- Company Overview: Beverage Service Captain with experience in a luxury 5-star environment at The Leela palace hotel
- Responsible for leading service teams to provide an exceptional, personalized dining experience for guests
- Skilled in coordinating table settings, managing staff assignments, and ensuring seamless, high-quality service in line with luxury 5-star hotel standards
- Expertise in resolving guest inquiries, training new team members, and working closely with kitchen staff to deliver timely, refined service
- Committed to maintaining a sophisticated atmosphere, attention to detail, and the highest levels of guest satisfaction
- Beverage Service Captain with experience in a luxury 5-star environment at The Leela palace hotel
Did And Beverage Server
The Ritz Carlton
12.2016 - 02.2018
- Company Overview: Food and Beverage Server with experience in a luxury 5-star setting at The Ritz-Carlton
- Where I began my career with a prestigious brand that established my foundation in impeccable standards of service
- Skilled in menu knowledge, table settings, and creating a refined, seamless dining atmosphere
- Known for delivering attentive and personalized service, anticipating guest needs, and handling special requests to enhance the overall dining experience
- Committed to upholding The Ritz-Carlton's high standards, attention to detail, and providing memorable experiences in an upscale environment
- Food and Beverage Server with experience in a luxury 5-star setting at The Ritz-Carlton
Education
Bachelor - Hospitality management
Graphic Era
07.2017
Skills
- Customer Service excellence
- Staff training
- Employee Relations
- Scheduling
- Inventory Tracking
- Sales strategy tactics
- Interpersonal Skills
- Microsoft office
- Suggestive upselling
Certification
Smart Choices, 07/2023, 07/2023, Food handlers certificate for responsible service.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Day Manager
Fort Garry Hotel
05.2023 - Current
Palace Manager
Lusail Palace
04.2022 - 01.2023
Food And Beverage Supervisor
The Ritz Carlton
12.2019 - 04.2022
Guest Service Executive
The Leela Palace
05.2018 - 11.2019
Did And Beverage Server
The Ritz Carlton
12.2016 - 02.2018
Bachelor - Hospitality management
Graphic Era
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