Summary
Overview
Work History
Education
Skills
Timeline
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Sid Garza

Desert Hot Springs

Summary

Dedicated professional with a strong hospitality background, honed at Agua Caliente Casino Resort & Spa. Proven expertise in deep cleaning and maintaining sanitary environments, complemented by excellent communication and teamwork skills. Recognized for enhancing customer satisfaction through meticulous attention to detail and efficient service in fast-paced settings.

Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.

Offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in Desired Position role.

Overview

3
3
years of professional experience

Work History

Housekeeper

Agua Caliente Casino Resort & Spa
07.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Crew Member

Mcdonald’s
06.2023 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Courtesy Clerk

Albertsons
06.2022 - 07.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Assisted customers with checkout process to foster prompt and smooth transactions.

Education

Music Performance

Desert Hot Springs High School
Desert Hot Springs, CA

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Vacuuming
  • Hospitality background
  • Excellent oral and written communication
  • Deep cleaning expertise

Timeline

Housekeeper

Agua Caliente Casino Resort & Spa
07.2024 - Current

Crew Member

Mcdonald’s
06.2023 - 07.2024

Courtesy Clerk

Albertsons
06.2022 - 07.2023

Music Performance

Desert Hot Springs High School

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Sid Garza