Sicily Taylor

Comox

Summary

Experienced with engaging customers and creating welcoming atmospheres in fast-paced settings. Known for reliability, adaptability, and commitment to enhancing guest experiences through effective teamwork and attention to detail. Using collaboration and communication skills to maintain a high standard of service, ensuring smooth operations and satisfied customers.

Overview

years of professional experience

Work History

Bar Attendant

RAD Brewing Company

06.2024 - 08.2024

Managed cash register transactions accurately, ensuring proper handling of payments and tips.
Successfully collaborated with other staff members to provide seamless service during high-volume periods.
Checked ID cards and verified bar guests were of legal age.
Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
Delivered food to customers at bar and tables.
Assisted management in creating new promotions that successfully increased overall revenue.
Learned how to pour beer and other mixed drinks.

Host

Church St. Taphouse

10.2022 - 08.2024

Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Baker and Salesperson

Cobs Bread Bakery

08.2021 - 09.2022

Trained Baker on all Cobs products
Assists in training new staff
Serve customers using product knowledge and cash register
Scheduled for closing shifts which involves counting the money in cash registers and depositing it in the safe, organizing our leftover product for donations and cleaning and sanitizing the workspace
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.

Education

Bachelor of Arts - International Relations

University of Calgary

Calgary, AB

04-2027

Skills

Reliable
Customer service
Dependable
Teamwork
Excellent work ethic

Adaptability
Responsible
Multitasking proficiency
Effective time management
Detail-oriented

Timeline