Sicilia Martins
San Clemente
Summary
Reliable professional who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of perseverance and determination. Exceptional communication skills proven by having connection with customers.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Barista
Starbucks
Murrieta
04.2023 - Current
- Addressed and resolved customer concerns to maintain brand loyalty.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Barista
Dunkin' Donuts
Murrieta
08.2022 - 03.2023
- Prepared and served beverages according to customer preferences and company standards.
- Maintained cleanliness and organization of the work area and equipment.
- Operated point-of-sale system for processing customer transactions efficiently.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Cosmetologist - Cosmetology And Barbering
Paul Mitchell The School
Temecula, CA 08.2024 - 04.2025
Murrieta Valley High School
Murrieta, CASkills
- Friendly and clear communication
- Adaptive and creative
- Friendly and outgoing
- Multitasking and organization
- Performance improvement
- Positive and professional
- Active listener
Certification
- Cosmetology License-
California state board, 2026
Timeline
Cosmetologist - Cosmetology And Barbering
Paul Mitchell The School
08.2024 - 04.2025
Barista
Starbucks
04.2023 - Current
Barista
Dunkin' Donuts
08.2022 - 03.2023
Murrieta Valley High School