Siavash Mehrpouya
Vancouver,BC
Summary
I bring a versatile skill set forged through my roles as a Sales Engineer and Manager's Assistant. As a Sales Engineer, I mastered the art of translating technical solutions into compelling customer value. My experience as a Manager's Assistant in hospitality honed my operational prowess and customer-centric approach. I'm currently seeking a general job opportunity during my studies to gain valuable Canadian job experience and immerse myself in the local culture. I thrive in dynamic environments, driven by a passion for delivering exceptional results.
Overview
11
11
years of professional experience
Work History
Senior Sales Engineer
Durocem Italy - Middle-east Branch
05.2020 - 06.2023
- Technical Sales: Successfully promoted and sold product and solution to prospective clients by providing in-depth technical expertise, understanding their needs, and tailoring solutions to meet their specific requirements.
- Client Relationship Management: Cultivated and maintained strong relationships with key clients, ensuring their satisfaction, and serving as the primary point of contact for technical inquiries and support.
- Market Research: Kept abreast of industry trends, competitor products, and emerging technologies to offer innovative solutions and maintain a competitive edge in the market.
Manager's Assistant
Do Re Mi's Cafe
03.2018 - 04.2020
- Operational Support: Assisted the cafe manager in overseeing daily operations, ensuring a smooth and efficient workflow, and maintaining a high standard of service.
- Staff Supervision: Supervised and trained cafe staff, including scheduling shifts, assigning tasks, and providing guidance to maintain a cohesive and motivated team.
- Customer Service: Delivered exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive dining experience.
- Inventory Management: Managed inventory levels, conducted regular stock checks, and placed orders to maintain adequate supplies while minimizing waste.
- Financial Oversight: Assisted in budgeting, cost control, and financial reporting, contributing to cost-effective operations and profitability.
Sales Engineer and Technical Advisor
Fosroc
11.2012 - 01.2020
- Technical Sales Expertise: Leveraged in-depth technical knowledge to identify, engage, and secure key accounts by understanding clients' needs and effectively presenting technical solutions.
- Product Demonstrations: Conducted compelling product demonstrations and presentations, translating technical features into clear benefits, leading to increased sales and customer acquisition.
- Documentation and Reporting: Prepared detailed technical proposals, reports, and documentation, ensuring clear and accurate communication throughout the sales process.
- Custom Solution Development: Collaborated closely with clients to customize solutions to their unique requirements, demonstrating a commitment to meeting and exceeding their expectations.
Education
MBA - International Business
Trinity Western University
Richmond, BC08.2025
Master of Science - Structural Engineering
IAU of South Tehran
Tehran, Iran02.2012
Skills
- Active Listening
- Critical thinking
- Analytical skills
- Collaboration
- Empathy
- Conflict resolution
Languages
English
Full Professional
Turkish
Full Professional
Persian
Native or Bilingual
Kurdish
Native or Bilingual
Music, Aviation, Cars
Outside of work, I'm passionate about music, aviation, and cars.
Timeline
Senior Sales Engineer
Durocem Italy - Middle-east Branch
05.2020 - 06.2023
Manager's Assistant
Do Re Mi's Cafe
03.2018 - 04.2020
Sales Engineer and Technical Advisor
Fosroc
11.2012 - 01.2020
MBA - International Business
Trinity Western University
Master of Science - Structural Engineering
IAU of South Tehran
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