Siara Matlock
St. Albert,AB
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
8
8
years of professional experience
Work History
Supervisor/ Cosmetcian
Shoppers Drug Mart
09.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Pharmacy Assistant
Grandin Pharmacy
06.2021 - 11.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Helped pharmacists fill perscrptions.
Merchandiser
Shoppers Drug Mart
08.2011 - 03.2016
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
Education
High School Diploma -
Bellerose Composite High School
St. Albert, AB06.2009
Skills
- Administration and Reporting
- Priority Management
- Performance Tracking and Evaluations
- Waste Elimination
- skin care advice
- customer service
- pdt knowledge
- planograms
- clerical work
Timeline
Pharmacy Assistant
Grandin Pharmacy
06.2021 - 11.2021
Supervisor/ Cosmetcian
Shoppers Drug Mart
09.2019 - Current
Merchandiser
Shoppers Drug Mart
08.2011 - 03.2016
High School Diploma -
Bellerose Composite High School
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