SIAKA JAMMEH
Winnipeg,MB
Summary
Professional technician with strong skills in diagnosing and repairing mobile devices. Proven ability to troubleshoot hardware and software issues, ensuring high-quality results. Known for effective collaboration and adaptability in fast-paced environments. Adept at using specialized tools and software, providing reliable and efficient service.
Overview
15
15
years of professional experience
Work History
Mobile Repair Technician
Phone Shop 3 Ltd
11.2019 - 11.2024
- Offered guidance to consumers on purchasing mobile phone accessories.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Streamlined parts ordering procedures, resulting in a more organized workflow and reduced downtime due to out-of-stock components.
- Assisted customers remotely via phone or email when in-person repairs were not feasible or practical.
- Provided training support for new hires, sharing knowledge about best practices in mobile device repairs.
Mobile Phone Technician
TopGift Ltd
04.2015 - 06.2019
- Offered guidance to consumers on purchasing mobile phone accessories.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Applied external accessories such as screen protectors, skins and more.
Hotel Concierge
Prime Agency Recruitment
01.2013 - 04.2015
- Conducted informative tours of the property for potential clients, showcasing unique features that set the hotel apart from competitors.
- Maintained an up-to-date knowledge of hotel policies and procedures to quickly address guest inquiries and provide accurate information.
- Streamlined check-in and check-out processes for increased efficiency, ensuring a seamless experience for guests.
Chef Assistant
Tom's Kitchen
02.2011 - 12.2012
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Kitchen Assistant
Tom's Kitchen
03.2010 - 01.2011
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
Education
Advance Diploma in Business Management - Business Management
Gambia Technical Training Institute
09-2008
Skills
- Screen replacement
- Expert diagnostics
- Hardware repair
- Consumer training
- Component replacement
- Software repair
- Complex technical issues
- Teamwork and collaboration
- Willing to learn
- Strong organization
- Customer service
Languages
English
Elementary
Timeline
Mobile Repair Technician
Phone Shop 3 Ltd
11.2019 - 11.2024
Mobile Phone Technician
TopGift Ltd
04.2015 - 06.2019
Hotel Concierge
Prime Agency Recruitment
01.2013 - 04.2015
Chef Assistant
Tom's Kitchen
02.2011 - 12.2012
Kitchen Assistant
Tom's Kitchen
03.2010 - 01.2011
Advance Diploma in Business Management - Business Management
Gambia Technical Training Institute
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