Sia S. Richardson
Summary
Highly organized and dedicated professional with a track record of optimizing business processes and driving team success. Excellent verbal and written communication skills, with a keen eye for detail and a strong commitment to achieving organizational goals. Exceptional judgment and ability to work effectively both independently and as part of a team. Eager to take on new and challenging roles, leveraging a solid understanding of business operations along with the ability to quickly adapt to new processes.
Overview
29
29
years of professional experience
Work History
Facilities Management Specialist
UC Berkeley Extension
03.2014 - Current
- Coordinates, monitors and tracks maintenance, custodial, and other service requests.
- Manages and oversees security (card keys, access, and alarms)
- Works with Campus moving services to support staff office relocations, administrative and classroom space improvements, vacating office space
- Facilitates the sale and disposal of surplus UC Berkeley campus property
- Manages small and capital design and construction projects by working with onsite contractors and outside vendors to communicate needs, coordinate work schedules, and track progress of work for on-site improvements and repairs through to completion
- Manages procurement process by purchasing equipment, supplies and ensuring implementation and continuity of platforms used throughout multiple SSALLEX departments
- Manages Ergonomic Program for staff, ensuring safe in-office and remote working conditions
- Works with Campus IT to implement new voice hardware and services, assigns phone lines for new employees, relocations, disconnects, and structures incoming departmental call flow based on departmental needs
- Oversees the inspection and timely service of company vehicles by ensuring that they are in compliance with maintenance and inspection regulations to meet CHP and University standards; manages driver monitoring for new/existing drivers to ensure that they are approved to operate company vehicles
Office Manager/Administrative Assistant III – Student Administrative Services
UC Berkeley Extension
05.2010 - 03.2014
- Maintains Concurrent Enrollment and Academic calendars for upcoming term
- Manages Registrar ticketing system, to ensure that issues are delegated to the appropriate person and resolved in a timely manner
- Resolves issues, whenever possible
- Concurrent Enrollment: maintains timeline for upcoming terms; compiles income report at end of each term, detailing income generated to be split between Extension and campus departments; updates departmental contacts to ensure that student applications are routed to the correct instructor/academic department contact; works with instructors to resolve any technical issues within bearfacts; works with students to resolve any enrollment, CalNet ID, bSpace issues
- CIA approvals: reviews and submits Course and Instructor Approvals to ensure that the course reflects the academic standards of the university, and that the Instructor possesses the formal education and experience necessary for teaching the course; logs and tracks CIA's through to approval, and follow-up with Programmer if additional information is needed
Office Manager/Administrative Assistant III – Information Systems Technology
UC Berkeley Extension
09.2008 - 03.2014
- Budgeting: analyzes and monitors monthly financial reports by ensuring that expenses and recharges are accurate, and charged to the appropriate account; tracks expenses and recharges, ensuring that IS department is on par with budget goals for the fiscal year; works with Disbursements and Procurement to research BFS reporting/processing issues
- Manages daily office operations: processes invoices for payment; orders and tracks equipment, supplies and software for UNEX departments; maintains office calendar; reserves conference rooms and classrooms for team meetings; helps customers connect with IS Help Desk and creates Help Desk tickets when necessary; facilitates facilities requests and concerns within the IS department
- Phone Support: resolves technical and functional issues with phone lines and equipment; set-up new employees with the appropriate equipment and phone group; manages ACD for Registration Center, and updates features when necessary
- Assists with procurement of hardware and software needs for Extension staff
- Human Resources: gathers and verifies time sheets and vacation/sick requests – works with Human Resources on any issues that may arise; tracks IS employees vacation and sick leave; maintain and update IS employees' personnel files; schedules interviews for open positions
Office Manager/Executive Assistant to CO-CEO's – Product Development, Textiles
American Pacific Enterprises
03.2008 - 12.2008
- Assisted Co-CEO's: scheduled conference calls and meetings; developed and coordinated detailed domestic/international travel arrangements; prepared expense reports; processed invoices; maintained filing; prioritized mail and communications
- Scheduled a variety of internal/external meetings and conferences: developed agendas; coordinated executives schedules; ensured meeting logistics, catering and equipment were on par with executives needs
- Human Resources: maintained database of employees vacation and sick accruals/balances and ran reports on a monthly basis to distribute information to employees; updated hours for hourly employees, to assure that they were paid accordingly and in a timely manner; advised employees of change in status, healthcare and other company benefits; managed/maintained administrative budget; coordinated company events and monthly office celebrations
- Travel Coordination: developed and coordinated detailed domestic/international travel arrangements for 20 employees out of San Francisco and New York offices; processed Visas and Passports for employees traveling internationally
- Managed daily office operations: organized company events and meetings; greeted clients; directed incoming calls; sorted and distributed mail; responded to inquiries; created and managed files; established and maintained positive and effective working relationships with building management and outside vendors; maintained petty cash and reconciliation of petty cash account; facilitated office equipment purchases, repairs and maintenance; maintained common areas as necessary
- Drafted correspondence, reports, newsletters and other memoranda, both internally and externally
Office Manager/Administrative Assistant to CEO – Institutional Investors, Real Estate
Hearthstone
05.2002 - 08.2007
- Assisted Chief Executive Officer: scheduled conference calls and meetings; developed and coordinated detailed travel arrangements; prepared expense reports; handled personal affairs as needed; maintained database; processed invoices; maintained filing; prioritized mail and communications
- Scheduled a variety of internal/external meetings and conferences: developed agendas; coordinated executives schedules; ensured meeting logistics, catering and equipment were on par with executives needs
- Assisted with marketing projects: created spreadsheets; prepared PowerPoint presentations; prepared marketing packets for external distribution; facilitated mass mailing distributions
- Managed daily office operations: greeted clients; directed incoming calls; sorted and distributed mail; responded to inquiries; created and managed files; established and maintained positive and effective working relationships with building management and outside vendors; maintained petty cash account; facilitated office equipment purchases, repairs and maintenance; maintained common areas as necessary
- Assisted with Jazz Festival activities: maintained database of sponsors and attendees; created banners and seat placement cards; greeted concert attendees; distributed name badges and festival passes to V.I.P
- Attendees
- Prepared engagement letters and other correspondence to clients
- Drafted correspondence, reports, newsletters and other memoranda, both internally and externally
Executive Assistant - Investment Banking
Bear Stearns & Co., Inc.
09.1995 - 10.2001
- Developed and coordinated detailed domestic and international travel itineraries for Senior Managing Director and Vice President and provided all necessary information related to scheduled business appointments, significantly improving executive's productivity
- Managed, organized and distributed the full range of incoming executive correspondence
- Made decisions on appropriate solutions and action required to resolve issues originally targeted at executives, releasing them for more important activities
- Compiled relevant research on companies of interest
- Managed accounts payable invoices for the department, leading to standing relationships with outside vendors
- Developed graphic presentations and spreadsheets for company pitches
- Ordered and tracked office supplies, which ensured adequate supplies were available
- Coordinated all office equipment repairs and maintenance
- Provided rotating reception coverage as needed
Skills
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Adaptability and flexibility
- Decision-making
- Relationship building
- Task prioritization
- Analytical thinking
- Project management
- Budget management
- Teamwork and collaboration
Timeline
Facilities Management Specialist
UC Berkeley Extension
03.2014 - Current
Office Manager/Administrative Assistant III – Student Administrative Services
UC Berkeley Extension
05.2010 - 03.2014
Office Manager/Administrative Assistant III – Information Systems Technology
UC Berkeley Extension
09.2008 - 03.2014
Office Manager/Executive Assistant to CO-CEO's – Product Development, Textiles
American Pacific Enterprises
03.2008 - 12.2008
Office Manager/Administrative Assistant to CEO – Institutional Investors, Real Estate
Hearthstone
05.2002 - 08.2007
Executive Assistant - Investment Banking
Bear Stearns & Co., Inc.
09.1995 - 10.2001
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