Shivani Rana
London ,ON
Summary
Organized and dependable candidate successful at collaborating with various stakeholders. Proficient in providing support to larger or more complex projects through financial, project, and performance reporting. Knowledgeable in Enterprise PPM tools like Clarity, JIRA/Confluence, LMS, Sharepoint etc.
Overview
9
9
years of professional experience
Work History
Project Analyst
Canada Life
London, ON
11.2023 - Current
- Reduced project timeline through effective resource allocation and task prioritization.
- Assisted in the development of comprehensive project plans, setting realistic timelines and milestones.
- Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
- Provided tool support and training for Project Managers and other resources (Enterprise PPM tools, MSPS, Clarity, JIRA, Confluence etc).
- Provided portfolio support to delivery teams through the creation of new projects, financials, resourcing, updating systems, data quality, and completeness.
Training & Communication Coordinator
Canada Life
Shared Services | Group Customer
05.2022 - 11.2023
- Preparing and posting of communications, learning, and reference materials to the PSS (Plan Sponsor Services) team sites on SharePoint.
- Coordinating and managing departmental communications and processing security access requests (SARs) across all of PSS.
- Handling onboarding processes to help new hires adjust to company policies, department procedures and work processes.
- Work with the training & development team to develop and document complete processes when needed.
- Processing of offboarding and user transfer requests on time with main focus on timely delivery of quality services to employees and the leaders.
- Other tasks include creation of role-based access and software profiles.
- Profound working knowledge of JIRA, Sharepoint, LMS, SAR.
Distribution Service Assistant
Canada Life
Wealth Management | Individual Customer
05.2021 - 05.2022
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Investigation to determine proper routing of electronic documents in OnBase.
- Processing of the Limited Authorization forms for Quadrus Mutual Funds and maintained 100% accuracy with strong attention to detail and a strong focus on data quality
- Handling of requests received in a shared mailbox from our internal and external partners for mutual and segregated funds.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained smooth back-end functions to promote efficient business operations.
General Manager
Crunch Fitness
08.2020 - 08.2021
- Recruitment, onboarding and training of new staff members on company policies.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Held weekly meetings with staff to identify techniques to overcome sales obstacles.
- Assessed financial statements and daily/monthly analysis reports to evaluate staff performance, develop targeted improvements and implement changes resulting in increased membership sign-ups and sales.
Supervisor
Kitchen Stuff Plus
09.2019 - 08.2020
- Manage functions pertaining to completing store operational requirements by doing daily huddles and assigning employees with respective tasks and following up on work results.
- Inspect workplace and identify hazards and recommend improvements for worker health and safety.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Shift Manager
Soul Restaurants
07.2017 - 04.2019
- Responsible for monitoring supplies and inventory to ensure it is used properly and efficiently and which adhere to store budget.
- Developed a work environment that encourages compliance with company, state and federal safety and employment guidelines.
- Handled financial statements, sales reports, and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals.
- Trained and mentored new employees to maximize team performance.
Facilities Coordinator
FIS Global
India
07.2015 - 08.2016
- Served as point of contact for internal and external clients seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Diploma - Accounting and Payroll Specialist
Trios College
London, ON11.2021
Postgraduate certificate - Human Resource Management
Fanshawe College
London, Ontario11.2017
Bachelor's in Technology - Electronics and Communication
Punjab Technical University
India04.2014
Skills
- Proficient with Sharepoint, LMS( Learning Management System), JIRA/Confluence, Clarity ppm
- MS-Office Suite
- Planning and Coordination
- Leadership abilities
- Great collaboration skills
Timeline
Project Analyst
Canada Life
11.2023 - Current
Training & Communication Coordinator
Canada Life
05.2022 - 11.2023
Distribution Service Assistant
Canada Life
05.2021 - 05.2022
General Manager
Crunch Fitness
08.2020 - 08.2021
Supervisor
Kitchen Stuff Plus
09.2019 - 08.2020
Shift Manager
Soul Restaurants
07.2017 - 04.2019
Facilities Coordinator
FIS Global
07.2015 - 08.2016
Diploma - Accounting and Payroll Specialist
Trios College
Postgraduate certificate - Human Resource Management
Fanshawe College
Bachelor's in Technology - Electronics and Communication
Punjab Technical University