Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shyrrmae Ernacio

Burnaby,BC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Goldilocks Bakeshop
02.2021 - 10.2023
  • Executed record filing system to improve document organization and management.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Mailroom Clerk

Exela Technologies
12.2019 - 02.2021
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Maintained clean and organized mail room to promote safety and efficiency.

Executive Secretary

Philconcept Construction Corporation
03.2015 - 09.2019
  • Handled confidential information in professional manner.
  • Answered high volume of phone calls and email inquiries.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Restaurant Hostess

Super Bowl China
01.2013 - 01.2015
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.

Education

Diploma - Hotel And Restaurant Management

Datamex Institute Of Computer Technologies
Philippines
03.2010

Skills

  • Mail Handling
  • Meeting Planning
  • Office Administration
  • Reception Oversight

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Administrative Assistant

Goldilocks Bakeshop
02.2021 - 10.2023

Mailroom Clerk

Exela Technologies
12.2019 - 02.2021

Executive Secretary

Philconcept Construction Corporation
03.2015 - 09.2019

Restaurant Hostess

Super Bowl China
01.2013 - 01.2015

Diploma - Hotel And Restaurant Management

Datamex Institute Of Computer Technologies

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Shyrrmae Ernacio