Shyonesse Henderson
Eastvale
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Backroom Associate
Burlington Coat Factory Warehouse
Corona
05.2024 - Current
- Assisted in unloading and stocking merchandise from delivery trucks.
- Restocked shelves with new merchandise as needed.
- Provided customer service support when needed on the sales floor.
- Ensured all safety regulations were followed while performing duties.
- Sorted merchandise into designated areas for storage or shipment.
- Ensured accurate pricing of items by verifying information against labels and tickets.
Front End Receptionist
Bellaire Wellness Spa
Eastvale
03.2021 - 05.2024
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Responded to customer inquiries via phone, email, and in person.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled sensitive information in a confidential manner.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted customers warmly and made them feel welcome.
- Signed for packages, recorded deliveries and distributed to personnel.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Managed company calendar and scheduled events.
Retail Associate
Sally's Beauty Supply
North Hollywood
03.2020 - 02.2021
- Maintained organized merchandise displays to enhance shopping experience.
- Restocked shelves and ensured inventory levels were adequate.
- Operated cash register to process payments from customers.
- Assisted customers with product selection and inquiries.
- Greeted customers and provided excellent customer service.
- Organized backroom storage areas for efficient access to merchandise.
Education
GED -
American Career College
Ontario06.2020
Skills
- Cash handling
- Customer service
- Product knowledge
- Time management
- Team collaboration
- Attention to detail
- Product labeling
Personal Information
Title: Front End Receptionist
Timeline
Backroom Associate
Burlington Coat Factory Warehouse
05.2024 - Current
Front End Receptionist
Bellaire Wellness Spa
03.2021 - 05.2024
Retail Associate
Sally's Beauty Supply
03.2020 - 02.2021
GED -
American Career College
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