Shyne Daniels
1015 Rue Péloquin ,QC
Summary
Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurant establishments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Head Bartender
Lucille’s
7165 Blvd, Du Quartier, Brossard, QC J4Y 0B3
02.2023 - Current
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Retail Sales Associate
Boathouse
2151 Boul, Lapinere, Brossard, J4W 2T5
09.2021 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Bartender
3 AMIGOS
5605 Taschereau Blvd, Brossard, Quebec J4Z 1A3
04.2022 - 11.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Assisted with inventorying beverage stock and bar supplies.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Fast Food Manager
Five Guys
8840 Boulevard Leduc Suite 50, Brossard, Quebec J4
04.2019 - 01.2020
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Led and directed team members on effective methods, operations, and procedures.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
Heritage Regional High School
Saint-Hubert, QC06.2018
Skills
- Error Identification
- Maintaining Work Areas
- Product Placement
- Sales Abilities
- Consumer Trends
- Markdowns Expertise
- Hiring and Training
- Order Delivery Practices
- Conflict Resolution Techniques
- Billing and Payment Processing
- Clear and Effective Communication
- Marketing and Sales
Languages
French
Professional Working
English
Native or Bilingual
German
Professional Working
Timeline
Head Bartender
Lucille’s
02.2023 - Current
Bartender
3 AMIGOS
04.2022 - 11.2022
Retail Sales Associate
Boathouse
09.2021 - 12.2022
Fast Food Manager
Five Guys
04.2019 - 01.2020
High School Diploma -
Heritage Regional High School