Carolina Sanchez
Merced
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
3
3
years of professional experience
Work History
Cashier
Carl's Jr
05.2017 - 09.2017
- Processed customer transactions efficiently and accurately at point of sale stations.
- Maintained clean and organized cash register area to enhance customer experience.
- Assisted in training new cashiers on cash handling procedures and point of sale operation.
- Resolved customer complaints swiftly to ensure satisfaction and retention.
- Managed cash handling procedures to minimize discrepancies and ensure accuracy.
Hostess/Server/Dishwasher
Denny's
09.2014 - 09.2015
- Assisted guests with seating preferences and managed waitlist efficiently.
- Coordinated table assignments to optimize dining area flow and guest satisfaction.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Processed to-go orders accurately and efficiently to enhance customer experience.
- Supported team members by refilling supplies and maintaining service efficiency.
- Communicated effectively with kitchen staff to ensure timely food delivery.
- Created a friendly atmosphere by engaging with guests throughout their dining experience.
Education
No Degree - Child Development
Merced Community College
MercedHigh School Diploma -
Atwater High School
Atwater06-2006
Skills
- Bilingual (Spanish&English)
- Customer Service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
Languages
Spanish
English
Timeline
Cashier
Carl's Jr
05.2017 - 09.2017
Hostess/Server/Dishwasher
Denny's
09.2014 - 09.2015
No Degree - Child Development
Merced Community College
High School Diploma -
Atwater High School