Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
SalesAssociate

Shylee Zuzak

Redcliff,AB

Summary

Dynamic sales professional generating over 250000 dollars worth of product at retail value, with proven expertise in driving profitability and customer loyalty at Zumiez through innovative marketing strategies and loss prevention measures. Skilled in teamwork, time management, and sales, with a knack for fostering strong customer relationships. Demonstrated ability to lead and motivate teams, significantly enhancing performance and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

1st Assistant Manager

Zumiez
04.2023 - 01.2024
  • Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
  • Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
  • Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.
  • Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Boosted sales performance through effective merchandising, inventory management and store layout optimization.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.

Sales Associate

Zumiez
05.2022 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Crew Member

Burger King
06.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Power Engineering -

Medicine Hat College
Medicine Hat, AB

High School Diploma -

Medicine Hat High School
Medicine Hat, AB
06.2021

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Sales expertise

Languages

English

Certification

Preserve Liquor Staff Training

March 2022

Timeline

1st Assistant Manager

Zumiez
04.2023 - 01.2024

Sales Associate

Zumiez
05.2022 - 01.2025

Crew Member

Burger King
06.2021 - 02.2022

Power Engineering -

Medicine Hat College

High School Diploma -

Medicine Hat High School

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Shylee Zuzak