Shyla White
Antioch
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
9
9
years of professional experience
Work History
Service Desk Cashier
Sonic Automotive- Mercedes Benz
01.2024 - Current
- Contributed to a positive store environment by consistently displaying a professional and courteous demeanor towards customers and colleagues.
- Maintained a clean and organized workspace, contributing to an optimized work environment.
- Managed register balances, performing daily reconciliations to maintain accuracy in financial transactions.
- Trained new employees on register operations, cash handling procedures, and service expectations for seamless integration into the team.
Assistant Manager
Justice Tween Brands
01.2019 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted Dailey employee performance evaluations, providing constructive feedback for growth and development.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Store Manager
Jiffy Lube
05.2016 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels.
Education
High School Diploma -
Freedom High School
Brentwood, CA06-2012
Skills
- Multitasking proficiency
- Reliability and punctuality
- Customer service
- Cash handling expertise
- Inventory control
- Time management
- Team building and leadership
- Goal setting
Timeline
Service Desk Cashier
Sonic Automotive- Mercedes Benz
01.2024 - Current
Assistant Manager
Justice Tween Brands
01.2019 - 04.2019
Assistant Store Manager
Jiffy Lube
05.2016 - 03.2019
High School Diploma -
Freedom High School
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