Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Shyla Regimbal

Greenwood,NS

Summary

I'm a Hardworking individual, that's creative, Outgoing and great with people of all ages, very good with clients making every experience a great one with great listening skills and problem solving ideas can make sure all clients are taken care of.

Overview

10
10
years of professional experience

Work History

Cashier

Tim Horton's
10.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with 100's of customers to encourage repeat loyal Clients.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Tim Horton's
08.2023 - 10.2023
  • Resolved customer complaints and maintained clean and sanitized Work area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Prepared drinks and orders for customers to enjoy

Cashier

Tim hortons
04.2023 - 06.2023
  • Took coffee and food orders
  • Dealt with long and busy lines in a good fast paced manner always with a smile
  • Made sure coffee was always 20 min fresh
  • Made sure mobile and uber orders were made and in bags if needed before customers would arrive
  • Work on food pass slightly
  • Keep the dining area and workspace cleaned to avoid cross contamination and messes.

Gas Station Attendant

Petro Canada
10.2022 - 04.2023
  • Took care of store property and everything inside the store while on shift
  • Setup Prepay for customers so they could pump gas
  • ID anyone that looked under 21 due to the selling of smokes and lottery in the store
  • Answer all questions or concerns customers may have regarding petro canada
  • Restock all items sold inside and outside the store
  • Shovel snow and clear garbage from petro property
  • Ask for petro points and give customers best customer service.

Cleaner

DomesticBliss
07.2022 - 10.2022
  • Went to at least 4-6 client houses and retail stores daily to do general cleaning or deep cleaning based on what the clients would like done.
  • Worked part of a small team while also working solo to get jobs done faster and correctly for happy clients.
  • Tidied homes and provided a clean fresh atmosphere
  • Handled fragile items with care

Cake Decorator

Dairy Queen
02.2022 - 07.2022
  • Made all cake and custom cake orders.
  • Cleaned and prep own station worked alone and in a team setting.
  • Filled display case with 10-20 cakes daily depending on stock level.
  • Come up with creative cake decorating ideas for special occasions.
  • Took cake orders from customers over the phone and in-person.

Call Center Representative

Costco Wholesale
10.2021 - 02.2022
  • Assisted 100's of Members with finding items on the Costco website.
  • De-escalated angry members regarding pricing, quality of item or shipment.
  • Processed reports depending on customers request Lost packages , credit fraud, tire orders, Large returns.
  • Helped Members find items that fitted their ever day needs.

Sales Consultant

Pure Romance
10.2018 - 12.2020
  • Provided customers with information regarding healthy sexual living.
  • Went to clients homes and hosted parties for women.
  • Promote the cause of the business ( Empowering women and self-love).
  • Handled 100's of product to sell online or at house parties.

Call Center Representative

HGS
03.2017 - 10.2018
  • Assisted customers to troubleshoot electronics (Phones,Tablets,Etc….) Provide quick,clean information, services, and assistance to HGS customers within HGS standards and policies.
  • Recorded and updated customers calls regarding what has been discussed.
  • Listened to customers and advised them on product that best fitted their needs.
  • Dealt with angry customers and de-escalated situations to avoid losing customers.
  • Dealt with more than 100 customers daily
  • Worked Overtime to help with the success and needs of the business

Deli and Bakery Associate

Walmart
10.2017 - 02.2018
  • Greeted and served customers deli meat
  • Cleaned and Maintained workspace
  • Cooked and packaged hot foods
  • Stocked shelves and adjusted prices when needed
  • Decorated and took cake orders.
  • Took temps every 2-4 hours

Camp Counselor

Camp Banting
08.2013 - 08.2015
  • Supervised and ensured the safety of children of all ages with type 1 diabetes.
  • Educated campers and helped kids with the disease.
  • Created fun events and activities for the children to enjoy while at camp.
  • Participated in courses to ensure the safety of children.

Education

Cake decorator course -

Micheal's

First Aid CPR&AED
11.2025

High Five
12.2023

High School complete -

Fellows
Pembroke, ON
06.2016

Skills

  • Planning Events and Activities
  • Cake Decorating over 6 years
  • Artistic and Original
  • Strong Interpersonal Skills
  • Catering and Food Preparation
  • Strong Listening Skills
  • Problem Solving
  • Fast Typer
  • Good with Electronics
  • Good at De-Escalating Angry Customers

References

References available upon request

Languages

English
Full Professional

Timeline

Cashier

Tim Horton's
10.2023 - 12.2023

Cashier

Tim Horton's
08.2023 - 10.2023

Cashier

Tim hortons
04.2023 - 06.2023

Gas Station Attendant

Petro Canada
10.2022 - 04.2023

Cleaner

DomesticBliss
07.2022 - 10.2022

Cake Decorator

Dairy Queen
02.2022 - 07.2022

Call Center Representative

Costco Wholesale
10.2021 - 02.2022

Sales Consultant

Pure Romance
10.2018 - 12.2020

Deli and Bakery Associate

Walmart
10.2017 - 02.2018

Call Center Representative

HGS
03.2017 - 10.2018

Camp Counselor

Camp Banting
08.2013 - 08.2015

Cake decorator course -

Micheal's

First Aid CPR&AED

High Five

High School complete -

Fellows

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Shyla Regimbal