Shyanne Sparks
Fort McMurray,AB
Summary
Dedicated and highly observant professional seeking a full-time Security Guard position. Strong communication skills and an exceptional customer service background complement a proven ability to remain calm and focused in fast-paced environments. Experienced in cash handling, supervising closing procedures, monitoring store activity, and engaging with customers professionally. Adapts quickly to new security protocols while maintaining a high level of situational awareness, thriving both independently and as part of a cohesive team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
TELUS / Koodo
01.2025 - 10.2025
- Interact with customers professionally, resolving issues and handling sensitive account information.
- Maintain awareness on the sales floor, identifying suspicious behavior or theft risks.
- Follow company policies and procedures with high accuracy.
Barista Supervisor
Starbucks
07.2023 - 01.2025
- Supervise staff, ensuring safety, cleanliness, and adherence to operational standards.
- Complete opening/closing procedures, secure cash, and monitor store activity.
- Respond to customer concerns and de-escalate situations as needed.
- Assist with inventory, stock checks, and maintaining organized work areas.
Sales Associate
Fabutan
12.2021 - 01.2022
- Greeted and monitored customers entering the business.
- Ensured safe facility conditions and enforced policies.
- Handled transactions and maintained accurate records.
Sales Clerk / Cashier
The Whiskey Store
03.2018 - 07.2018
- Monitored customer activity to prevent theft and ensure safety.
- Handled high-value inventory with care and accuracy.
- Maintained professional communication during busy or stressful times.
Cashier / Customer Service / Closing Cash Supervisor
Tiptons Independent
06.2017 - 07.2018
- Oversaw closing procedures, secured cash, and completed financial reconciliation.
- Ensured store safety, cleanliness, and customer compliance with rules.
- Observed and reported suspicious behavior to management.
Education
Pharmacy Assistant Diploma -
Sundance College
Calgary, AB04.2022
High School Diploma - undefined
Composite High School
Fort McMurray, AB06.2015
Skills
- Observation & Monitoring
- Customer Service & Communication
- POS & Cash Handling
- Cleanliness & Safety Procedures
- Problem-Solving
- Teamwork & Independence
- Inventory & Cycle Count
Certification
Class 5 Driver’s License – June 2018 to Present
Timeline
Sales Representative
TELUS / Koodo
01.2025 - 10.2025
Barista Supervisor
Starbucks
07.2023 - 01.2025
Sales Associate
Fabutan
12.2021 - 01.2022
Sales Clerk / Cashier
The Whiskey Store
03.2018 - 07.2018
Cashier / Customer Service / Closing Cash Supervisor
Tiptons Independent
06.2017 - 07.2018
High School Diploma - undefined
Composite High School
Pharmacy Assistant Diploma -
Sundance College
Relevant Strengths for Security Roles
- Situational Awareness & Observation
- Conflict De-escalation (customer-facing experience)
- Access Control & Customer Screening
- Reporting & Documentation
- Communication & Interpersonal Skills
- High Reliability and Professionalism
- Ability to Work Independently
- Strong Multitasking & Time Management
- Cash Handling Integrity
- Cleanliness & Safety Standards