Shyanne McBean
Ottawa,Ontario
Summary
A retail and customer service associate who has had the privilege to obtain strong critical-thinking and problem-solving skills through retail positions accrued within five years, where being able to work under pressure and solve urgent and incoming problems was essential. Applied proven communication, leadership, and teamwork expertise to work opportunities, and hope to heighten those skills within the role in the company.
Overview
5
5
years of professional experience
Work History
Front End Associate
The Home Depot Inc
03.2022 - 08.2024
- Operated cash register for cash, check, and credit card transactions accurately.
- Welcomed and engaged customers with a smile, helping to complete purchases, locating/retrieving merchandise, and joining the PRO-XTRA reward program.
- Reduced instances of shoplifting by vigilantly monitoring the store floor and working closely with security.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Maintained a clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
- Assisting store departments with restocking and inventorying store products, ensuring customers can easily access and purchase products
- Worked flexible schedule and extra shifts to meet business needs.
Concession Cast Member
Cineplex Inc
10.2019 - 04.2020
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests and coworkers alike.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Education
Bachelor of Commerce, Honours - Accounting, Minor in Law
Carleton University
Ottawa, ON04.2026
Skills
- Customer Service
- Time Management
- Product restocking
- Customer Satisfaction
- Cash Handling
- Product Knowledge
- Problem-Solving
- Adaptable and Flexible
- Team Collaboration
- Safe Food Handling
- Cleanliness standards
Timeline
Front End Associate
The Home Depot Inc
03.2022 - 08.2024
Concession Cast Member
Cineplex Inc
10.2019 - 04.2020
Bachelor of Commerce, Honours - Accounting, Minor in Law
Carleton University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Jalen StantonJalen Stanton
Customer Service Associate at The Home Depot IncCustomer Service Associate at The Home Depot Inc
Biniam TsegaiBiniam Tsegai
Sales Associate at The Home Depot IncSales Associate at The Home Depot Inc
Haley SmithHaley Smith
GWA - Replenishment at The Home Depot IncGWA - Replenishment at The Home Depot Inc
Rodney TayebwaRodney Tayebwa
IT Officer Internship at Office of the Auditor GeneralIT Officer Internship at Office of the Auditor General