Shyanne Evans
Sylvan Lake,AB
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Enthusiastic interest in sales & visual marketing. With a solid background in fashion retail.
Overview
14
14
years of professional experience
Work History
Store Manager
YM COMPANY Suzy Shier/Le Chateau
03.2024 - Current
- Managed daily store operations ensuring optimal customer experience and efficient workflow.
- Trained and developed team members to enhance performance and service delivery.
- Analyzed sales trends to inform inventory management and merchandising strategies.
- Implemented visual merchandising standards to improve product presentation and appeal.
- Strived to reach corporate stretch goals.
- Weekly Business analysis (W.B.A)
- Staying within wage cost
- Scheduling
- interviewing/ terminating
- Handling bank deposits
- insuring shipping manifests are filled & received.
- Maintained compliance with company policies, procedures, and health regulations.
- Resolved customer complaints effectively, improving satisfaction and loyalty levels.
Nail Technician
Owner Operator Independent
04.2018 - 03.2023
- Provided exceptional nail care services, ensuring client satisfaction and repeat business.
- Implemented sanitation protocols to maintain a clean and safe working environment.
- Developed customized nail designs based on client preferences, enhancing overall experience.
Shop Owner
Owner-Operator
01.2012 - 09.2018
- Managed daily operations, ensuring optimal inventory levels and product availability.
- Cultivated strong customer relationships through personalized service and engagement.
- Implemented effective marketing strategies to increase store visibility and sales.
- Trained new employees on operational procedures and customer service best practices.
Timeline
Store Manager
YM COMPANY Suzy Shier/Le Chateau
03.2024 - Current
Nail Technician
Owner Operator Independent
04.2018 - 03.2023
Shop Owner
Owner-Operator
01.2012 - 09.2018
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